Molto bello e confortevole, purtroppo il letto si disfa durante la notte e ti ritrovi il lenzuolo che copre il materasso tutto spiegazzato. Non ho dormito affatto bene. Il wi-fi non funzionava benissimo. Ottimo il ristorante interno! Ottima la colazione!
翻譯
訪客用戶
入住於 2023 年 2 月
其他
5.0/5
超棒
發布於 2023 年 3 月 20 日
I stayed at the GOLDEN TULIP Ana Dome for several nights, and I was charmed by how classy this hotel really is. It is conveniently located in a tranquil place and it has been designed and furnished with exquisite attention to detail. The room was quite lavish I would say, with a king-sized bed that makes you smile just by looking at it, a spacious bathroom, and a lighting system fit for any scenario you might need. The espresso machine and separate office corner were very convenient, as I could get both my rest and my work done, without even the need to leave the room. The staff was attentive and courteous and handled every request of mine in record time. The restaurant and hotel bar were more than suitable to invite any partners I wanted to meet in Cluj, which is a big plus, from my part. The variety of dishes available at the restaurant was sufficient, for the duration of my stay. The veal soup is a must, trust me! I am curious if there's a better breakfast in Cluj, I for one doubt it, since one could opt for the full spectrum: healthy, light options, wide variety of fresh fruits and also more savory alternatives (meat and cheese in my case). I would give this hotel 5 stars for its beyond-reproach services and facilities but especially the kindness and professionalism of the staff, who made my stay truly unforgetable.
翻譯
住宿方回覆: Dear Guest, We are delighted to receive your exceptional feedback about your stay at the Golden Tulip Ana Dome Hotel. Thank you so much for taking the time to share your thoughts with us. It is always a pleasure to hear that our guests are satisfied with their stay, and we are thrilled that you enjoyed every aspect of our hotel. We are glad to hear that you appreciated the convenient location and the exquisite attention to detail that we put into designing and furnishing our hotel. We are thrilled to hear that you found our staff to be attentive, courteous, and professional. We take great pride in providing exceptional service, and it's always gratifying to hear when we succeed in our efforts. We hope to have the pleasure of welcoming you back soon. Warm regards, Lucaciu Timea Marketing Specialist
訪客用戶
入住於 2022 年 12 月
商務出差
4.0/5
很好
發布於 2023 年 1 月 31 日
Nice hotel with comfortable rooms. Carpet flooring shows signs of use, its beige colour doesn't look well. But the food is excellent and the staff is very friendly. Room temperature is too high at night, and blankets too warm and windows can't be open, so nobody in my group could sleep. Fortunately they helped me at the reception and gave me the tools to open my window.
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to share your great feedback and for being our guest. We are so pleased to hear that you enjoyed your time at Golden Tulip Ana Dome Hotel. We hope to have the pleasure to welcome you back in the future. Best regards,
訪客用戶
入住於 2024 年 10 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 11 月 24 日
The hotel - excellent. Comfortable, parking, the hotel lobby - common to the reception, the bar and the restaurant - a complex full of life, I really liked the young and quality atmosphere. In the room a great shower. The front desk staff is helpful, kind (shalom le Erica) and responsive. The hotel restaurant is great - excellent service from a high quality, efficient waiter who has good and accurate advice and excels in cheerfulness and kindness (well done Dan!!). Cons for the hotel - 1. The choice of light and problematic carpet color everwhere where the stains are visible. 2. Broken electrical outlet in the room.
翻譯
Raluca H
入住於 2024 年 7 月
家庭出遊
5.0/5
超棒
發布於 2024 年 8 月 14 日
Modern hotel situated at a walking distance from the city center. Very good breakfast with a lot of choices: cheese - at least 10 different types, salads, fresh fruit , pastry, very good coffee. The rooms are big, and they bathroom was looking good. A little minus for the cleaning : the carpet being light beige you can see all the spots on the floor. Also the furniture from the rooms need to be cleaned.
翻譯
住宿方回覆: Dear Raluca H, Thank you for your detailed review! We’re delighted to hear that you enjoyed our modern hotel, the convenient location, and the variety of choices at breakfast. We apologize for the issues with cleanliness you encountered, we will address these concerns to enhance our guests' experience. Your comments help us improve, and we hope to have the opportunity to welcome you back soon! Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
shabtaib
入住於 2023 年 10 月
家庭出遊
5.0/5
超棒
發布於 2023 年 11 月 4 日
We arrived at the hotel for a vacation. The reception staff is kind and took care of us quickly. A large and spacious room. Background music in the bath. Comfortable beds. The dining room is good and has a large selection of dishes for breakfast, the staff quickly fills in the gaps. In the evening, the dining room turns into a restaurant at reasonable prices. Free parking adjacent to the hotel.
翻譯
住宿方回覆: Dear shabtaib, Thank you for your 5-star review! We are thrilled to hear that you had a great time during your vacation with us. We are glad that you appreciated our kind and efficient reception staff, our spacious and comfortable rooms, and our delicious breakfast buffet. We also appreciate your feedback on our restaurant, which offers a wide variety of dishes at reasonable prices. We are pleased to hear that you took advantage of our free parking. We hope to see you again at soon! Sincerely, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
Evictor
入住於 2023 年 9 月
獨自出遊
3.0/5
發布於 2023 年 10 月 6 日
Nice looking but average hotel with some minor problems (pics attached) AC in the room had no real velocity and was unable to reach a cool temp. Safe in room was not bolted down, it could have been carried away. No coffee maker in room. Very nice staff at front desk, bar and restaurant. Only 2 very small elevators to service a fairly large building. Golden Tulip hotels quality does vary from city to city. Overall it was a fairly nice stay. I am unsure if I would return. The overall experience was average and I hate average.
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input, as it helps us improve our services and enhance the guest experience. We apologize for the inconvenience you experienced with the air conditioning in your room. Our maintenance team will investigate this issue to ensure that all rooms are maintained at a comfortable temperature in the future. Additionally, we will address the concern about the safe in the room not being properly secured. We understand that having a coffee maker in the room is important to many of our guests, and we will certainly consider this for future improvements. We aim to provide amenities that enhance your stay. We are pleased to hear that you found our staff at the front desk, bar and restaurant to be very nice. Our team takes pride in offering excellent customer service, and your kind words are greatly appreciated. We are continuously working to maintain and improve our standards to ensure a consistent and exceptional experience for our guests. We are committed to providing a better-than-average experience and would love the opportunity to exceed your expectations on your next visit. We look forward to welcome you back and providing you with an exceptional stay. Sincerely yours, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome
andrei_petrescu
入住於 2023 年 8 月
獨自出遊
5.0/5
超棒
發布於 2023 年 9 月 26 日
My favorite hotel to stay in while I am in Cluj-Napoca. I think the location is a bit far from the center, but the services and stay compensate for it. There aren't many restaurants close by, but the downstairs restaurant is good, and the service is impeccable. It's a bit more expensive than regular restaurants, but the food is very good. The hotel rooms are spacious, clean, and nicely decorated. The staff is professional, ready to help, and always smiling. I have stayed here 3-4 times already and will book again.
翻譯
住宿方回覆: Dear Andrei Petrescu, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that our hotel has become your favorite place to stay in Cluj-Napoca. We understand your point about the location being a bit farther from the center, but we're thrilled to know that our services and overall experience make up for it. We strive to provide a top-notch dining experience, and it's great to hear that you enjoyed our cuisine and found our staff to be professional and friendly. Your continued support as a guest is the best compliment we could receive. We look forward to welcoming you back for your next visit, and we'll do our best to make it even more memorable. Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome