湖畔克里夫蘭市中心希爾頓逸林飯店及度假村(DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside)

Expensive parking daily rate even if you don’t leave, garage elevator was broken- inconvenient if you have lots of luggage. Garage was also sketchy with no cameras. I was charged $90 for parking and should have been only charged $60.. the electronic window shade was broken in the room. Hallway was very loud at night. The hotel is a nice location though. Big rooms, nice big bathroom. Big tv.

Was near the waterfront and had nice service staff. Hotel was abit old and toilet was abit small. Overall a decent stay

Was a great stay as usual

This hotel is old and needs work. The room was clean, but the air heating/cooling system was extremely loud and had to be off to sleep. Also had to unplug the refrigerator and beeping microwave due to noise. Even the toilet was extremely loud when it filled. The location is next to a four track rail line that runs continuously and is loud. Between the trains, and all the other noise, it was impossible to sleep. We checked out after the first night and forfeited our prepaid second night to move to a better hotel.

Where do we begin? Gashes in carpet, hairs on restroom floor, only 2 towels provided for an occupancy of 4, had to go 11 floors down to pick them up ourselves. Restuarant closed on a Saturday night, poor and especially impersonal service in lounge. No shuttle available. Parking deck $25 (for what?) that is as filthy as a subway, filthy elevator in parking deck, tiny elevators in hotel...this place is a dump that is 20 years past its prime and showing it. Next time we'll pay a little more and stay elsewhere downtown. Adding: At least the lady at the front desk was nice and welcoming. She deserves accolades because I'm sure she's dealing with a lot.