若想要遊覽克利爾沃特海灘,砂之鑰喜來登度假飯店將會是一個不錯的的住宿之選。附近很多景點,包括Sand Key Park和Bay Park On Sand Key都離飯店不遠。飯店坐落於Pier 60 Park邊,附近還有很多景點包括清水灣海灘和Sunsets At Pier 60。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機,讓您感受到賓至如歸的享受。可以去飯店咖啡廳,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Shephard's Ocean Flame品嚐下一流的推薦美食oysters,Clear Sky Cafe(Clear Sky Cafe)(美國菜)和Cristino's Coal Oven Pizza(披薩)是另外兩處不錯之選。健身室讓閒暇時間更加充實,按摩室讓悠閒時光更加完美。飯店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裡的原因。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。
AAbby S2024.09.06
Recommend staying somewhere else along the beach that does not have the constant sound of generators running to remove the pond between the resort and the beach. Hotel is nice overall and rooms are nicely updated. Recommend resort build a permanent cover or redirect noise from the generators for future guests as I understand speaking with employees this area regularly fills in and needs to be pumped out.
We checked in and things seemed to go well. We dropped our things in the room, went out for the day, and then came back to go to bed. I went to pull the covers down and smelled urine. I thought the top blanket must have something on it, so I pulled it off. Then I got into bed which I was sharing with my daughter and smelled urine again. I asked her if she could smell it and she said a little bit. I questioned if it was their blanket, stuck my nose to the blanket, and oh my God, it was so bad we dove off the bed. I called down to the front desk and they sent someone up in gloves to check the whole mattress and bed. I told him he needed to smell it, and finally, he did. Let out some choice words and left to tell the downstairs manager. He told me they were moving us immediately, extremely apologetic, and the manager when he came in in the morning was comping our room for the week. Just not the resort fee. They said this has never happened and how awful they felt. I thanked them for handling it so professionally. However, our toilet stopped working in the second room and I was never able to get maintenance to take a look at it. I did not want to be naggy since our room was already free, so I didn't get annoying. When I went to check out, the front desk people looked like deer in headlights, claimed they had no idea what happened, refused to comp the room as promised, and were completely unapologetic. Acted like they had no idea where the manager was. Who the night staff could have been, who the manager on call was the night it happened. Just completely unprofessional. I was shocked. I was a front desk supervisor for many years at a Hilton. I know how things get done, and this was not how. You know who your management was, you know who was on the night before. For them to act like they didn't know anything about anything was ridiculous. Stick to brand name hotels - this level of service is unacceptable. They are not about service one bit. Guess they are hard up for $1300 over appropriately handling a guests that laid in a bed with urine on it. I held out on my reviews to give them a chance to handle their business correctly, but I still have no credit.