杜肯哈爾夫布萊克本美居水療飯店(Mercure Blackburn Dunkenhalgh Hotel & Spa)

Nice hotel could do with a lick of paint in the corridors also jacuzzi wasn’t working and went specially for that so was a bit disappointed. Overall decent hotel

Excellent. Myself & my Wife had a great time at the spa and also a brilliant hotel stay - good prices!

Very nice and clean hotel. Breakfast was okay. We both enjoyed it

like castle hotel

Room was good size and very clean. Welcome desk was friendly but later overall service went downhill. I complained about toilet door not locking, it was never fixed and in the entire stay I was someone will come to fix it. On the last days when I complained, reception was unapologetic and said fine. Also women at Spa reception was extremely unpleasant and not welcoming at all. If we asked any question, felt like she was telling us off. We could clear see she didn’t wanted us there. So we only visit spa and pool one day. Breakfast staff was very welcoming, but spa reception (just that women) attitude was very disappointing. Cleaning service team was very pleasant and friendly.

We loved our stay, we had a family room which was massive! Rare to find accommodation that has proper beds for the kids - two Queens was amazing! Our two shared a bed but we noticed the sofa was also a pull out, if they didn’t want to share. Very clean, everything in the room we needed, hair dryer, tea and coffee etc. Breakfast was fab, fresh fruit, pastries, cooked breakfast buffet, cereal, toast and a choice of juices, tea and coffee machine. Pool was fantastic and bigger than we expected, again very clean. Staff were all very friendly and helpful, couldn’t fault anything. Highly recommend!

Hotel was OK - nothing special. Stayed in one of the courtyard rooms. Corridors smell a bit damp and some windows in room didn't fit properly and were stuffed with paper to keep out the cold air. Unfortunately it doesn't keep out the noise from the operational area of the hotel and when there was a music event on. Tried restaurant for dinner once - like many places seemed to be suffering from too few trained staff. Food disappointing. All things considered an average hotel and not up to other Mercure hotels I have stayed in

Hotel looks first rate, but my colleague reported a broken shower within 1/2 hour of arrival at 16:30, this still wasn't fixed by the morning, and they did not offer to move him room, or apply a discount!, luckily his room was close to mine so he used my room facilities, not what you would expect. Also if you end up in a courtyard room expect to be awoken at around 05:30 by the staff taking in deliveries, and moving items out on metal trolleys over cobbled walkways. extremely noisy, and annoying.