Definitely not brand new. Stayed here over Christmas while in town visiting family. The staff working Christmas Eve was pretty good. The rooms are ok, not super clean but ok enough to where I’d stay again. I had reserved two rooms, one for me and my husband and our two little dogs, and then one room for our 15 and 21 year old daughters…the rooms were in different floors which was fine as we needed first available rather than closest to each other. I was pretty surprised to get charged a pet fee for both rooms, when I was very clear the dogs would only be in the one room. I was told I had to call back when the manager would be there, as the decision was made per his discretion…and it couldn’t be reversed. After we returned home I called and questioned his decision, and felt I had to almost argue my reasoning, apparently he thought we were taking the dogs back and forth from the 2nd floor to the 4th floor?? Because yeah, that’s real convenient. I just felt that was sneaky. Also my husband left his phone charger in the room, and of course they didn’t have it, also shady, especially considering I left a rather large tip in the room (considering it was Christmas Day). I don’t know, this place just left a shady vibe. Will probably stay somewhere else next time.
52 評價