I'm so disappointed. I'm working locally and this hotel came recommended by my organisation. The room seemed nice enough but a bit warm, the dinner was OK, then I went back to my room. I was in 221 in Lakeside on the top floor, by 1am the room had reached 27.6c (my photo is 30 mins before that) the built in HVAC was making noise but doing absolutely nothing. The window was fully open but there was no breeze. It was unbearable, I'm writing this review on less than 2 hours sleep and already know that today is going to be a horrific day. I went down to reception at 1:30am, the gentleman was very understanding and gave me a jug of ice and a fan but being fully booked that's all he could do. Ardencote, it wasn't a very hot day yesterday which means when it was hot-hot last week you would have known the room I stayed in, along with I assume many others in that section, wasn't suitable to be used, yet you still sold it in order to greedily chase max occupancy. I tried to speak to someone at reception about this, thismorning however there was no-one there and when I rang the number, it went to voicemail. Again, disappointing. You have absolutely earned a 1 star review.
翻譯