克蘭頓貝斯特韋斯特飯店的評論

I love staying here because it’s so close to food, places and gas stations and right off the highway

很棒的客戶服務，酒店乾淨舒適！

very friendly welcoming front desk staff. rooms were clean and comfortable. didn't have time to try the outdoor pool but it looked nice for kids. breakfast was well prepared with many selections available. would like to see bacon added to the menu as they only had sausage available at the date of our visit.

This hotel was clean and location was convenient. Breakfast was good. Accommodations and amenities met our needs for one night stay.

This is a great place we have stayed there several different times and the staff and rooms are always in good shape and great service and such nice people to deal with quick and easy check in and check out will definitely be back in the future already have another reservation for the fall to stay on our way south again for vacation in October! Hoghly recommended to anyone traveling south on 65 easily accessible

Very comfortable overnight stay. We had an accessible room so the tub / shower was a little different than others. The bed was comfortable and the room was clean. They do offer breakfast items but we opted for Shoney’s that was located in the same town.

Stayed in Clanton while attending University of Alabama graduation. Price was about a quarter of rooms nearer to destination. Rooms were clean and comfortable, and staff was fantastic.

This Best Western is a good place to stop for the night. Beds are comfortable and everthing is as it should be. The employees are top notch, from our experience. Ya can't beat the breakfast! Biscuits and gravy!

My wife and I visit Clanton often and this property is always clean ,inviting and comfortable! Staff is always kind and courteous and mindful that we're senior citizens. Since we are rewards members we occasionally have enough points for gift cards and sometimes enough for a room!

Super friendly at check in and check out. Nice to feel welcome as a person instead of just them doing the job with no interaction. Room was clean and quiet. I felt very safe as a woman traveling alone.

It may not be a 5 star hotel, but the people were wonderful, the room was spotless. The king size bed was clean, comfortable and so were the pillows. We had a travel trailer with us and they had parking for trailers. Our dog was welcomed and not charged a mortgage, 15.00 for our furbaby :) . Hope all Best Westerns are as nice as this one, because BW is now going to be our go to spot. Thank you to BW and staff at Clanton. We will see you again. Jack, Sue and Toby :) We stayed 10/27/2023

Since we were traveling to Florida for a week of vacation, we decided to stay on the road overnight and selected your Clanton, AL location. Easy to find, clan and they were gracious to accommodate our family with three rooms located next to each other!

I love this hotel they are very nice to me each and every time I go here the only issue I have with the place is the parking for trucks having to pull all the way to the back of the road and not close to hotel kind of sucks but other then that one of the best hotels in clanton

I stayed here for less than six hours on the last leg of a road trip (I took a shower, changed, and slept for four hours). The room was actually good; I’ll give them that. But I’m convinced they’re operating fraudulent business conduct out of this facility. I was charged $250 in addition to my room (with no notice). I contacted the office, who had no explanation; and only after I contacted corporate did I receive a notice from them saying the miscellaneous charge was because I apparently “smoked **** in room” (they couldn’t even be bothered to put the drug’s actual name on an official document). A few big problems with this: 1) I’ve never smoked ********* in my life. 2) I was on the road trip for a work conference, who certainly wouldn’t have been okay with me smoking *********. 3) ********* isn’t legal in *any* of the states I traveled through (so even if I were someone who used *********, I would have been risking criminal prosecution multiple times over, which is absurd). I reached out to argue my case and even offered to return for a drug test (traveling there for that would cost less than the $250 they’re charging me) and was told the only way to override the charge would be to speak to the owners, who have continued to refuse to reach out to me even after multiple attempts at contact. And that, ultimately is my biggest issue. The charge upset me; but my bank has already assured me that I won’t pay it. At this point, it’s an issue of them defaming my character, lying to corporate, and refusing to engage in any dialogue with me. All the signs of a place that haphazardly and without cause adds fraudulent charges to customer’s bills. So be cautious about staying here and being the next victim of the scam. I’ve filed reports with the Attorney General of Alabama, the Better Business Bureau, and my credit union is launching a fraud investigation. So hopefully soon they’ll have to stop the scam. Until then, I’d recommend somewhere (no, *anywhere*) else. As an aside: While very friendly, Best Western corporate’s number is useless. They don’t do anything to hold owners to account, so I would honestly just recommend not staying with this chain in general.