in most hotels, one may stay a few days. It would be a common and pleasant experience. However, my stay at the Residence Inn was completely different. I felt like I was more than at home. The room was clean but more than clean. It felt safe and secure. The decor was modern contemporary, and the furniture was arranged symmetrically. Yes, I've stayed here before, but it just felt different. The desk personnel was very pleasant, the gentleman in the breakfast/dining area said 'good morning' each I came to breakfast. The food was well cooked and arrange in such a way to have each item. I admit my first day was a little rocky because I came down still in a sleepy mode but adjusted. Thanks again, if it's the Lord's will, you will see me again.
這家機構很棒!贊多斯敬前台超讚的員工瑪娃和科扎特,來自家政的黛安...Y'all are the best and most friendly staff ever.You have made my stay pleasant and I enjoyed staying here.Will definitely stay again!繼續做大工作。對於看過去評論的人,忘記它😊房間乾淨,有描述的所有便利設施,工作人員很棒,你會驚喜的,享受你的住宿。
We checked out as soon as we arrived! First of all, they were resurfacing the parking lot and there was wet tar everywhere (not to mention the smell). One of our traveling companions has COPD which was exacerbated by the strong fumes! Tar is considered toxic and carcinogenic-as it contains cancer causing particles. We were Not told when we made this reservation that our stay would coincide with the resurfacing of the parking lot (very bad timing for a busy Saturday afternoon)! Aside from this, who wants to get tar all over their new luggage while rolling it up a hill (we weren't allowed to park near the hotel-had to use the lower parking lot). Even if we had decided to overlook the tar problem, we would have had to go elsewhere because the room that I had booked (and I called the number on the website to confirm) ”does not exist” on the ground floor (which we needed due to having small dogs with us)! When I questioned why a room that ”does not exist” was confirmed when I called, the gentleman at the front desk, replied, ”Oh, you can't believe everything that they tell you on the phone. When you call us, your call may be forwarded to the Reservations Dept. and they have no idea how we are set up here.” After multiple phone calls to other hotels and a few wasted hours of our time, we checked into a hotel a couple of miles away that met all of our needs. Of note, what we were told on the phone was consistent with what we experienced upon our arrival.
We stayed at this property for 1 night on our way home from NY. It's in a convenient location with shopping and restaurants nearby. Our room was the standard Homewood suite. It was clean and well maintained. We did notice some noise from BWI Airport. The fitness center was larger than normal for Homewood and was pretty well equipped. The breakfast was pretty good and items were replenished promptly. We'd stay again.
不錯
82 則評論
4.0/5
每晚起價
NT$4,592
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4.1/5
不錯
WWanda HWe arrived to a very pleasant desk clerk. When asked, he suggested several eating places nearby. When we returned and unloaded, I had to ask for my free water bottles as a Hilton Honors member. When we arrived at the tiny room, smaller than any I've stayed in under Hilton. We found the black out curtain was not there and could not close the side curtains far enough. There was an opaque curtain which anyone could see through from inside or outside. No way to block it. This was first floor. The front desk offered to move us and I suggested a handicap room as my partner on a rollator This room was better, but barely big enough to move rollator to other side of the bed. Bathroom was plenty big. However, adequate. Not like any other Hampton/Hilton we have stayed in.