I am normally not overly picky when it comes to hotels, but I would not stay here again. Reserved two queen rooms, requested adjoining and if not, at least next to each other as I was traveling with 5 teenage boys for a camp. Arrived at the hotel at 8pm to be told they were double/over booked so one room had to be a king. They were not adjoining, nor next to each other. The sofabed in the king room smelled so bad of urine that I almost gagged when I opened it up. The bathroom is in serious need of repair, the carpet is gross and sticky. All 5 boys had to sleep in the queen room which was tight. They “compensated” me at check in for the unavailability of the rooms we booked, by giving me the king room rate of $20 less. I was told they can’t do anything about the reservation system as “they allow the central reservation system to overbook rooms.” What??? Meanwhile my husband had booked this room and as the front desk was telling me there were not two queen rooms available as we had booked, he was on the phone with a woman who told him, no there are two available. I said this to the front desk male who said, you see me standing here talking to you, there is no woman here. I called the front desk later that evening after opening the sofabed and was told I could call back and talk to a manger between 10-2 the next day. Anxiously waiting to hear what he/she has to say. Really quite unacceptable. Additionally we tried to use the laundry facilities. Small with just two washers and two dryers. Only takes quarters as expected but no change machine and front desk had zero change. Breakfast left a bit to be desired. Very small and not well prepared for the amount of people. Location was good for what we needed. Right next door to a Walgreens and next to that is an Einstein Bagels…both walkable. Area seemed nice and safe but once we got to the hotel, we didn’t leave until checkout. Beds were ok but nothing great.
飯店距離查伯利MARTA站僅有6km。在該地區觀光很容易,The Temple、Coverdell & Co和Speech Pathology Services都在飯店附近。從飯店出發可方便前往市內的眾多著名景點,包括The Chai Gallery of Fine Art、Atlanta Center For Foot and Ankle Surgery和Twin Brothers African Art。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客,飯店還為您提供了咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。旅客可以去健身室揮灑汗水,重煥活力。飯店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。飯店提供的乾洗服務,讓您的旅途更加方便。
Great location and a gorgeous property conveniently located on the outskirts of Atlanta… with easy access to the Perimeter Mall. From the friendly valet greetings and courteous reception staff (Kelly S.) everything was perfect during our stay. Compliments to the housekeeping staff… our room and the entire property is spotless. Great bar, super breakfast buffet and friendly staff… all for an unbelievably low price point. 5 Stars!!!
The suites/rooms are modern and include a full washer and dryer. This is truly rare to have in a suite, but very beneficial when needed. The general manager, Benisa, and her team of employees, Bruk, Sonda, Chris, Andre, Natasha, Arnesi, Lauren, housekeeping, etc… are all kind and professional. Benisa helped with requests that I needed without hesitation. For me, it is about the level of customer service, so I will always recommend the Waterwalk Atlanta Perimeter to others who want a great extended stay or are just visiting!