I booked this hotel for 5 days through Priceline. When I checked in, I asked for a first floor room because I have a heavy bag and did not want to carry it up the stairs because I did not see an elevator. When I got in the room, the whole room was very filthy. The ceiling in the bedroom area had mold approximately two feet diameter. I checked the bathroom and the ceiling was molded also approximately a foot in diameter. The whole room was just filthy. I went back to the front desk and told the person working that the room she gave me was filthy. She gave me an attitude telling me, “Well, you’re the one who wanted the first floor!” Apparently, it’s my fault for asking for a room on the first floor and that it had mold. So, she gave me the second floor room. Since it’s the second floor, there’s no third floor, there was no mold on the ceiling. It was a little late and I just decided to stay. In the middle of the night, I saw a couple of roaches in the bathroom area. I ignored it because it’s was too late to find another hotel and I used my money for Knights Inn. The next day, I was out and about so I wasn’t in the room all day. I got back, I saw roaches again. Then I got curious and checked the pillows. I removed the pillow cases and the pillows are yellowish brown from not being washed and dried out bodily fluids or whatever it was. Since it was late, I have decided that I will check out the next morning and just ask for the refund for the rest of the days I won’t be staying. The next day, I asked to check out and told the person why I’m checking out early. It’s the same person who gave me the attitude the day I checked in. I asked to get a refund but she refused and told me I had to get it from the third party where I reserved it from. I told them that I called Priceline and that Priceline told me that they have to refund it to me since the money was already given to them. She told me she can’t do anything. I am currently reporting them to State Health Services and reporting them to their company. The hotel is a health hazard. Do not stay.
Bugs in the bathroom. Very noisy. Overcharged for previous stay. I don't know if the deposit was used or not, but I was charged $146 for a one night stay, two people. No parking...unsavory clientele. Beds were comfortable and clean. It was hard to get the TV to work.
我對在 Chula Vista Otay Valley 的 Best Western 的客人、朋友和家人的住宿感到非常滿意。工作人員非常友好和包容。由於一些混亂,他們允許我們換房間。幸運的是,我預訂了4個房間,所以這是一個交換居住者的名字的問題,因爲他們是我的家庭沒什麼大不了的。唯一可以改進的問題是工作空間,所以如果你的室友已經睡着了,你可以在樓下工作。空間不是私人空間,它只是一個空間甚至不是一個小房間。而且,其中一個房間的鑰匙工作不好,他們沒有足夠的人上夜班。因此,當我在辦理入住手續時,我的另一位客人不得不等待,因爲那天晚上只有一個人工作。也許,因爲這家酒店很忙,所以請更多的人工作。位置就在高速公路旁邊,所以很容易找到。它旁邊是一個加油站,有便利店。星巴克步行即可到達,所以位置很棒。工作人員都很好,卡門,卡桑德拉和丹尼爾。我只和艾伯特通過一次電話,但他們非常有禮貌,樂於助人,在電話上,我會給他們一個“5”服務優質的客戶服務。
Hotel velho e sujo. Quarto com móveis velhos, manchados e quebrados. Não houve limpeza nem arrumação do quarto durante a estadia. Não há regras de silêncio à noite. Hóspedes ouvindo música e conversando alto pelos corredores às 4 horas da manhã. Regras de área para não fumantes também não são respeitadas. Não se deixe enganar pelas fotos de divulgação.
With a stay at Hotel West Plaza , you'll be centrally located in Tijuana, within a 5-minute drive of San Ysidro Border Crossing and CAS Visa USA. This hotel is 3.4 mi (5.5 km) from Las Americas Premium Outlets and 19.2 mi (30.8 km) from Rosarito Beach.At Hotel West Plaza , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.Featured amenities include a business center, a 24-hour front desk, and an elevator. Free valet parking is available onsite.Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.