搜尋橡樹溪住宿

I come to Milwaukee 4-6 times a year and decided to try out this hotel for a 5 night stay. Stayed in a one bedroom suite with a full kitchen. The room itself was reasonablly clean (except for 2 tennis balls I found under the bedroom AC). The kitchen area was very clean. The dishes and glasses were spotless. It was well appointed with towels, and dish soap and dishwasher soap. The full size fridge was good, although it runs to the warm side even if you set the temp to the highest position. Recycling containers are also in the room. The room was also made hypoallergenic with feather free pillows. The bedroom has ample space for your belongings. The sink is separate from the toilet/tub area, which I personally do not like. This kind of set up requires someone to open doorknobs before washing their hands after using the toilet, which I find gross. It is also a very inconvenient set up if you are with someone who wants to sleep longer than you. You cannot turn on the lights at the sink or use the vanity area without waking them up. In addition the toilet area light is motion detected, so if you get up during the night a blaring light hits you and disturbs the person you are sharing a room with. A better design would have been a simple night light on the switchplate in the toilet area. The hotel is new, which is very nice, but it lacks quality insulation you find in older hotels. I could hear everything going on in the rooms above me and next to me. The outdoor patio is terrific. The grill was immaculately clean and I felt very comfortable using it. Every day of my stay I saw a maintenance man outside cleaning tables etc. Nicely done. The fire pit resides directly next to the grill and is a great place to sit with family. I saw it being used every night of my stay. There is also a pool and laundry room, which are clean and modern. The gym area is also well equipped. Parking is free, which always factors into where I stay. The front desk staff are very pleasant and kind. Most especially a woman by the name ”Katisha???” (I don't think I spelled this right). She was very engaging and customer service focused. The one area that could use a kick up is Diamond status perk recognition. The room I received for 5 nights was on the second floor right above the front entrance. (I requested the top floor be assigned in my reservation.) It was a very noisy area with lots of car lights etc. Not very comfortable, especially for 5 nights. Also at check out I requested a 1 hour complimentary check out (moving it from 11am to noon). The person on the front desk called the housekeeping department to ask them if it was OK and they said no. I've had status with Hilton for 20+ years and this was the first time I've ever been denied a 1 hour extension. It was also the first time I've ever seen the front desk not be empowered to make a decision like this...seemed very odd that they had to ask the housekeeper. If the price is right and I have g

位置、价值和设施都很棒，但遗憾的是入住后事情有点走下坡路。入住过程很顺利，房间干净而温馨。然而，第二天下午我回来的时候，女仆会撑着打开房间，正在用门闩挡住门关上。即使她在大厅的另一端，她也会把门打开。这导致我隔壁房间的门摇晃并发出很大的响声。不断地，这很粗糙，因为我早上在进行变焦电话，然后因为我晚上的活动而试图休息。然后，在退房那天早上，我在退房前去我的车里放我的行李，当我走到大厅时，班车司机差点撞到我，因为他走得很快，并试图摇晃进入停车场位于大堂门前。他从坐着的地方对我大喊大叫，用他的手疯狂地做手势，我不确定，但我认为他给了我手指。最后，退房时的女士非常简洁粗鲁，因为我试图提出问题，因为我的帐户有额外费用 - 她说这是停留天数的保留，但我被收取了 2 天的 3 次费用停留。直到我晚上晚些时候打电话（因为她似乎没有耐心回答我的问题），我才发现他们错误地从我的卡中收取了另一个房间的费用（发票甚至说“卡错了”）。一切都很好，直到第二天。为了方便和物有所值，我可能会再次入住，但尽量将我与工作人员的互动限制在最低限度。

I stayed several days off and on due to family illness. The front desk staff made having an uncertain length of stay any given day painless. I stayed in different rooms and had no problems or complaints at all. Clean comfortable beds. Clean bathrooms. Quiet, even when I was overlooking the parking lot. Hot coffee available day and night.

我們一直住在Home 2套房裏,住得非常好。旅行了兩天後進入了酒店。我們一走進來就沒了。工作人員還可以。食物的冷卻器完全空了,不知道爲什麼。我們爬到我們的房間,很乾淨,很寬敞。我們去關上窗簾,窗簾壞了,打電話給前台幾次,最後有人上來試圖修,無法修,他們不會給我們換新房間。所以,我們只好儘可能把窗戶擋好,然後上牀睡覺了。第二天早上去吃早餐,很失望。早餐三明治在暖氣箱裏坐了很長時間。麪包硬得像石頭一樣,奶酪也噁心。不用說我們提前退房了,去了一家不同的酒店。

這個地方在機場旁邊,但並不吵。酒吧和餐廳是一次很棒的時間。艾米非常專業,酒吧服務員很棒。漂亮的壁爐。房間很舒服。會再次入住!

便宜，地理位置方便，入住了很長時間，還可以。停車上大，周邊還有快餐店，半個會員提前入駐積分比較好。。

Fantastic customer service (which is normal for this brand of hotel in my opinion) From Josh at the front desk to Lee the GM, they went over and above to accommodate my family for my daughter’s graduation. I switched from Hilton to IHG a few years back and never turned back. This hotel was very clean but that was no surprise as I have yet to stay at a Holiday Inn that wasn’t. The breakfast was hot and fresh and exactly what we needed to get the day rolling. Thanks again to the staff here for all their hard work and for making my family comfortable. You guys ROCK!!!