I am writing to commend the exceptional service provided by your Senior Sales Manager, Nora Garrido, during my teams’ recent stay at your resort. From the moment the team arrived, Nora demonstrated outstanding professionalism and dedication to ensuring that all our employees’ needs were met. Her attention to detail and willingness to go above and beyond made a significant positive impact on our stay. Nora was always available to assist with any requests or concerns, providing prompt and efficient service that greatly enhanced their experience. Her genuine care and commitment to excellence is truly commendable. Please extend our heartfelt thanks to Rose for her remarkable efforts. We look forward to returning to your resort in the future and will certainly recommend it to others based on the exceptional service we received. Thank you once again for providing such a wonderful experience.
The breakfast was great, it was start at 6am.
The hotel airport shuttle is every hour. Unable to meet our request to go airport at 7.30, it must be either 7am or 8am. Need to arrange with the receptionist.
The hotel room is what you see in the picture.
Everything was perfect! The hotel was very clean & the staff were extremely accommodating to our early arrival. THANK YOU so much Zakiyah R. for ensuring that our stay was one to remember! Your professionalism & friendliness was greatly appreciated.