搜尋辛辛那提住宿

我喜歡這家酒店的一切。好吧...不是一切--停車很煩人。只有代客。但除此之外....愛。愛。愛。他們不可能做得更好。我們提前入住,到前台問房間有沒有浴缸,沒有,就換了,多華麗的房間!就像中世紀遇見2023年,一路上都是正確的。很多想法都進入了這裏的室內設計,我可以說出來。我們房間裏有一個非常舒適的沙發,牀超級舒服。我真的很喜歡在博物館裏漫步。沒想到我們樓層的電梯下樓時,也有一個很酷的展覽。如果我有更多的時間,我會在每個樓層徘徊。工作人員很棒。餐廳很棒。咖啡是nespresso。這有點奇怪。

優越的地理位置和方便我們度假的便利。一如既往,對這家酒店從未感到失望,而且很複雜。無論我入住的原因如何,總是一次愉快的經歷。辛辛那提是一次很棒的經歷,總是值得開車。從不失望!

Craziest Worst Hotel Experience In summary don’t stay at Homewood suites Midtown Cincinnati!!! They may screw up your reservation, let strangers in your room, rebook you but forget to tell you it’s not for the whole stay you were expecting, enter your room and touch your belongings, throw out some of your stuff, shove your stuff in a cart and essentially evict you due to an error on their part. I booked a five night stay at the Homewood Suites In Midtown in Cincinnati a week before my business trip and had a confirmation email. I checked in on Sunday evening with no issue. Monday after a long work day, I returned to the hotel, my key card did not work and there was a stranger in my room watching tv. Totally unsettling seeing that I was a woman by myself and the man in my room who could have went through my stuff or touched my underwear and toothbrush. We went down to front desk to figure it out with an employee. It was determined my reservation was marked as a “no show” in error. The front desk clerk got the man another room and she made me a new reservation so I could keep my original room. The employee said she would tell billing to give me 50k points and a free food item from the snack bar. I was okay with this, but the next day someone called at 5pm and told me I would need to get my stuff out of the room because the hotel was booked. I explained I had a reservation through Friday but that I would be at the hotel at 6:30pm to discuss with them. I arrived at 6:20 and asked for the manager. She was not available so I waited in the lobby. About 5 mins later I asked again for the manager and was told the manager was in my room packing my stuff. I was appalled! I told her, “why didn’t you tell me?! I would want to pack my own stuff and not have a stranger go through my things!” Feeling completely mortified someone was touching all my stuff (clothes, underwear, toothbrush, makeup etc) I quickly got to the elevator, to find the manager. I found her in the hallway with a cart with all my stuff shoved inside, some in the suitcase some just loose. I had a heated conversation with the manager and the only answer she could give me was that the “no show” opened my room for other reservations and the hotel was booked and she could not give me any room. I told her the front desk employee gave me a new reservation the night before and knew it was thru Friday. To which she explained the hotel was already booked and she only could have only given me the one night. So I asked, why didn’t that employee tell me the reservation was only for one night?! I could have packed my bags and found a new hotel earlier that day. To say I was infuriated would be an understatement. The manager said she discussed this situation with her GM and they decided I should be moved out. So essentially I was evicted, they broke our contract due to a mistake by the hotel. I got the GM and the managers business cards and asked for a call with the GM but the manager said she was

這家酒店是非凡的。它通常賣光了,所以很難正常得到房間,但當你可以的時候,它非常值得。如果可以的話,我們每次都會住在這裏,如果可以的話,它有一個令人驚歎的游泳池區,裏面有一個完整的燒烤區和一個火坑,還有一個完整的廚房在你的房間裏。

很棒的新酒店，不斷提供我旅途中最寧靜的睡眠。除此之外，他們還僱用優秀，友好和稱職的人員，從客房清潔到大多數前台人員再到湯匙和酒窖餐廳。特別是弗朗西斯（Frances），她的臉上總是掛着笑容，是最友善的舉止。她是酒店業中絕對的明星，確實是我本人和我的同事期待住在這家酒店的部分原因。

早餐很好，位置很好，服務很好。

Immediately upon checking in I was overcharged by $300 for my already booked stay. Staff tried to explain the days rates and said I was being only charged for $75 cleaning fee, but swiping my debit card I wasn't given an option to type in my pin and was immediately charged $851. The staff were very combative with myself and another guest who was checking out and they were also overcharged for their stay. They explained they had a system error and thats why we were overcharged. I was already upset because I was to be in town for a full week and this overcharged stay took most of the money I was going to use for that. I checked in and went to my room. The room was dirty with smudges and dirty fingerprints on the windows, tv, and bathroom light switch was caked in dirt. The bathroom shower had mold in the tile and the baseboards has hair and dirt build up from obviously not cleaning. The duvet had multiple areas of dried blood and hair on the mattress. For a Delta Marriott I expected way higher standards and was not given that with my stay. After discovering the blood I decided to check out the same day, staff couldn'tv give me a receipt and told me they would call me first thing the next morning to confirm I would be getting my full refund but could not tell me when I would get my overcharged stay back. They never called and when I called them the staff were extremely rude and told me in they already explained the day prior I would get my money back and I would just have to wait. I ended up having to contact my bank and report this for fraud considering it had been multiple days of the charge pending on my account with the money gone. I would highly recommend anyone avoid this hotel, lest you want to get scammed and harassed by staff.

不錯的酒店。費用很有競爭力,早餐也很好吃。