搜尋巴托住宿

Just a huge warning that I contracted bedbugs at this hotel exactly one week ago in room 206. It took 3 days for the bites to show up. It's the only place I had been (business trip) for weeks. I have never had bedbugs in my home or my life before this. Imagine one of your worst nightmares come true. I have over 50 bites. They are now in my home. We have spent days and hundreds of dollars trying to deal with this. I called the hotel and spoke to the manager. She said she'd check out the situation and call me back. She did not. I called again the next day and she said, ”we didn't really find anything.” And then when I sounded upset (”is that a yes or a no to finding evidence of bedbugs in that room?”). She also said, ”in the history of our hotel, we've never had one single case of bedbugs.” Really? Unfortunately, I did not check the bed and mattress, headboard, etc. for the pests like I usually do, because this is something I have always feared. I never put my bag on the floor. But it happened. And now we are miserable. The last thing the manager said was, ”What is it you want from me?” Just beware, future guests, and check the beds!

入住不錯。入住方便友好。房間乾淨。每件事都正常工作。靠近Circle B Bar和se7ven溼地,也稱爲loyce parker park。這非常令人困惑,讓我懷疑我們是否看到了溼地。我們開車繞着公園。基本早餐和弱咖啡。

由於航班延誤大,我們凌晨5點後到達這家酒店,不用說,我們筋疲力盡,給我們辦理入住的女士太好了,很友好,很快就同意給我們延遲退房,房間舒適乾淨。總的來說,酒店很安靜,儘管我們有一些粗魯的鄰居,他們決定在早上7點在走廊上說話超出了全音量。如果你在Lakeland地區,我們肯定會推薦這家酒店。

我在那裏住了颶風伊恩。我對工作人員的熱情印象深刻。所有工作人員爲我整個住宿做了出色的工作。酒店很乾淨,維護得很好。總的來說,這是一個美好的住宿。

I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.

The check-in and front desk guy was very nice and smooth. The room wasn't really good but we were ok like that until the night came and we went to sleep. The room started having a bad smell and we couldn't sleep at all because of that. Early morning we went to the bathroom and we saw 2 roaches around the toilet. Then, we also noticed the toilet wasn't attached well to the floor and when we used the toilet was moving to the size, lining creating a gap between the floor and toilet. I went to the front desk to tell the lady, who was there, about the issues and she told me someone would fix it before our return. So, before we left the room, I stopped again to confirm everything was clear and the owner was next to hear listening to me and she confirmed again everything. I told her they would have all day to make these corrections from 9:00 am to 6:00 pm. Guess what! We came back around 6:00 pm and the room was exactly the same as we left it. even the roaches were on the floor killed by us. Not even new towels, or cleaning or nothing was done and the same smell and roaches. So, I went back to the front desk and this time was a guy and who told me he would have to call the owner (the same person who knew about this). So, they sent a man who did not know English (we don't care if they know what to do) with a gallon of roach killer from Home Depot to spray while we were there including my 6-year-old son. I asked him about the toilet issue and he did not know anything about it. Finally, they offered us to move to room #106 and which was a little bit better but still had some smell. It was horrible experience especially for that price.