With a stay at Rivet House in Athens, you'll be a 5-minute drive from University of Georgia and 6 minutes from Sanford Stadium. This spa hotel is 0.5 mi (0.8 km) from Athens Institute for Contemporary Art and 1.1 mi (1.7 km) from Riverside Park.Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a reception hall.At Rivet House, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Let me tell you about Broc and the level of service he feels is appropriate for this hotel. When I arrived, there’s a parking lot to the right that says “no hotel parking”. I proceed past the front lobby where they have a couple signs marked “loading and unloading only”. I continue to proceed to a gated parking entrance. Expecting to press a button for a parking ticket, I instead find a call button. You cannot get in without a key. I can’t park without a key. I press the call button … again … again … again … again. After the fifth time, a van behind me is blowing his horn. He’s behind me. The bar is in front of me. I’m unsure what he expects me to do. Finally, I call on the phone and get the front desk. I explain it’s raining hard, my car is getting soaked inside and I need to get in. Right at that time, the man in the van behind me gets out. He’s an employee and tells Broc “I got it Broc; we’re good.” He could have helped sooner but oh well. I make my way into the parking deck. I grab my bag and proceed to the door. This time, I find the door is locked and requires a key to get in. Go figure. Again, I have to check in to get a key. Hilton and many other hotels allow you to use your phone as a key. Here at IHG’s Athens Indigo, they aren’t as advanced. I need a key to park. I need a key to get to the lobby. I can’t get a key until I’m in the lobby. I’m no *****; I get there’s a solution to this problem. People are inside. I don’t know that solution though. It’s storming outside and I’d hope/expect there to be a way to check in without dodging rain bullets. NOPE. I call again and get “wonderful” Broc again. I tell him I’m in the parking deck but I don’t see how to get inside. Here’s where it gets fun. After that statement above (verbatim), he tells me, “If you can’t figure it out, I can just cancel your reservation and you can go somewhere else.” WHAT?! Not sure who made his day horrible, but he’s decided I’ll be the one where he evens the score. I tell him I can figure it out if he just tells me the way in. Once inside, I see Broc standing there not helping anyone; just waiting. I walk up and he asks how he can help. I directly but not rudely say, “Actually at this point, I would rather just have a manager to speak with and get me checked in.” Broc is having a bad day; I don’t want to be a part of it anymore. Life’s too short. Broc responds (no kidding … exact words), “I’m not getting anyone for you and you have 6 minutes to get off the property before I call the cops.” Let’s pause for a second. I’m not some huge person or a physical threat of any kind. I’ve said NOTHING to him at this point to warrant the continued escalation. However, I also know he can (for any reason) call the cops. So I start out the door. I am here at the hotel as a presenter for the company hosting a conference. (BTW, lost sales in that I won’t be back after this.) I’m not interested in his power trip or dealing with out-o
I would love to say this is a great hotel… and it is. But to charge guest to park at this property is totally insane. Parking should be included in a nights stay and not a surprise after you arrive. When most people are researching hotels for the best booking rate it is to get just that, the best booking rate for a hotel in their search area. At twelve dollars a night it added $36 to our stay. That said, this is a comfortable property and maintained very well. Our room was very clean and nicely furnished. Biggest problem with these rooms is the glass sliding “barn” style door that closes off the bathroom. This affords limited privacy and if your room mate gets up during the night the light brightens up the room. Very bad idea on the designer’s part. We were here for a wedding with friends staying at this same property. We all basically had the same concerns and complaints. Breakfast is basic and typical… coffee, juices, dry cereals, variety of muffins, bananas, oranges, scrambled eggs, turkey sausage, yogurt and a few other toaster items. Interaction with the staff was very good. I always try to be fair and honest with my reviews. This property is located in downtown Athens and at first appearance seems to be in a questionable location but we felt quite safe at this location. Happy and safe travels!
很好
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4.7/5
每晚起價
NT$5,866
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4.7/5
很好
I would love to say this is a great hotel… and it is. But to charge guest to park at this property is totally insane. Parking should be included in a nights stay and not a surprise after you arrive. When most people are researching hotels for the best booking rate it is to get just that, the best booking rate for a hotel in their search area. At twelve dollars a night it added $36 to our stay. That said, this is a comfortable property and maintained very well. Our room was very clean and nicely furnished. Biggest problem with these rooms is the glass sliding “barn” style door that closes off the bathroom. This affords limited privacy and if your room mate gets up during the night the light brightens up the room. Very bad idea on the designer’s part. We were here for a wedding with friends staying at this same property. We all basically had the same concerns and complaints. Breakfast is basic and typical… coffee, juices, dry cereals, variety of muffins, bananas, oranges, scrambled eggs, turkey sausage, yogurt and a few other toaster items. Interaction with the staff was very good. I always try to be fair and honest with my reviews. This property is located in downtown Athens and at first appearance seems to be in a questionable location but we felt quite safe at this location. Happy and safe travels!
訪訪客用戶The Fairfield was clean and the breakfast was great! The only negatives I would have is the parking if it were a busier weekend than ours was and the proximity of sirens(ambulance or fire).
We were at the Hampton Inn in Athens, GA for almost a month due to being displaced while home renovations were happening. We also had our large dog (friendly pitbull) with us and never expected the friendly faces who not only greeted us humans, but also treated our dog as a valued guest! The lobby, gym, and breakfast area all got renovated while we were there and the room we stayed in was practically brand new. The shower was roomy and big, the general manager, Cassandra, had THE BEST team, and how can you go wrong with complementary waffles and fresh coffee each morning? The cleaning/ maid staff were super accommodating of us and the dog, and we’d take her to the park on the days they came into refresh the room and bring clean towels. I never heard neighbors - even on the busiest of UGA game weekends. Hands down the best accommodations we stayed at during our renovation hiatus (and we had just come from the Hilton Garden Inn for almost a month before checking in at the Hampton - both were nice, but I’ll recommend Hampton for my out of town visitors!) I’ve included a few photos of the room, but most have our dog in them because she is family too!
訪訪客用戶The foul stench in the hallway when we came off the elevator was off putting but, it was the smell of stagnant cigarette smoke that hit our noses the moment we opened the door to the room that did us in. It got even worse when we turned the air conditioner on. We frequently stay at IHG facilities while we are traveling and this is the first one we wanted to leave immediately upon arrival. I would skip this facility and find another one immediately.