The hotel that claims to be the best, Best western in Europe, no need to ask, the gent at check in will tell you all about it. Breakfast is between 7.30-930am, do not arrive a minute early or a minute late or you will not be feed. Breakfast was the least of my concerns once I was given the key to by Cupboard-room. I know how poor Harry Potter felt living under the stairs. 7 of us checked in, I was the only one confined to the smallest hotel room in Europe. Of course I questioned the cupboard allocation but was told the agent had indeed booked the cupboard not a hotel room. The gent on reception has a lovely passive aggressive personally that’s prefect for working in a hotel-cupboard storage. One afternoon we had a beer out the front of one of the other rooms on a small table and chairs, we where informed this was actually illegal as the outside courtyard is part of the restaurant. Even though the room opens to this small courtyard. The printer in the hotel was available to guests. The breakfast was average, fair from Europe’s best. If you run a hotel renting out cupboard space it’s best to make it clear. I asked to change room and was told that was not possible. With 7 rooms booked you’d think they could make sure we all had similar accommodation. If your staying gear please check the room you have booked.
The hotel has a reputation for being fantastic, which it certainly was in the 80s. Since then, no one has given the hotel any love. Electrical outlets that were broken and hanging from the wall, dim lighting in the bathroom, large cracks in the plastic carpet and thick layers of dirt. I have never stayed in a hotel with black mold before, but after one night both my husband and I got headaches and affected asthma. The staff were wonderful but the hotel is a castle of crows. Nice on the outside and in the entrance, but everything from dented carpets, peeling paint, curtains that don't cover the entire window and a mix of different materials in the bathroom that must have been exclusive in the early 70s.