We booked this last minute whilst we were already in the area. As our original booked acommadation was terrible. The staff here are amazing, they were friendly, attentive, super helpful and just could not do enough for you. Our son lives in the area so we Will be returning regularly.
Hotel is well located near highway and train station, also has reasonable prices. The hotel staff were fantastic 😊,front desk was full of information👍Breakfast was delicious 😊housekeep did wonderful job👌 special thanks for front desk night shift Gonsalo. Obligado Than you for everything 😀
Não recomendo casas de banho muito sujas como vidros e janelas , o ar condicionado não funcionava por duas vezes abriram a porta do quarto sem pedir autorização e sem sequer bater a porta não recomendo de todo
I don’t usually write reviews but having come back from this holiday, I had to write this review. The hotel is probably one of the best hotels I have stayed in (and I have done a lot of travelling). Where do I even start… firstly, a few weeks before coming, I emailed and mentioned that we were coming for my mum’s milestone birthday and requested for help sorting out a cake etc. The hotel responded so quickly and organised everything for us from a cake, and candles and the drinks we got served for the day. During our stay, the staff and team went over and beyond expectations to make us feel so warmed and welcomed. A special thanks to Pedro, who shuttled my parents to the mall and came to pick them up and made sure they were fine while my sis and I went sightseeing that day. A special thanks to Junior for organising the cake etc for my mum. She felt so special and loved - we definitely would not have been able to make it happen without you and your team. It is the attention to detail, the bright warm smile (at what ever time and from ALL staff) and accommodating and assisting with our every need that elevates this hotel from a 4 star to a 7 star hotel. The hotel staff from the breakfast staff to the cleaners, 100% embody what hospitality, customer service and professionalism looks and feels like. Can’t wait to visit again!
Extremely disappointed when I got a room facing a wall and all I wanted was a sea view. Apparently all the first line rooms are considered to have a sea view but there are a few rooms on the 1st line with no sea view but sold as if they have it. Suggestion: sell 1st line rooms behind a wall as 1st line WITH NO SEA VIEW. :( Room 36 has no sea view but it is sold as if it has.
There is a lot to say about this hostel but I'm not going to say just bad things because I stayed for two months It's a spacious place with a swimming pool near a train station, a wonderful beach for surfing and there are a lot of shops around The reception maintenance team is renewed quite often but generally they do their job well, they are people who come from afar for the most part, they are looking for recognition and a better quality of life. now we are going to talk about the big problems of this place caused by poor management of a surely negligent owner and one or more incompetent and irresponsible Manager During my stay here I saw five assaults, mostly on girls who work for the hostel. I never saw the owner or the Manager come to see anything or try to comfort his team, I had to intervene myself on aggressions inside the hostel to make the attackers leave we had to leave the place about ten days because of bedbug's On our return we had no compensation for this and the manager asked us to pay again the tourist tax that we had already paid, we should never have returned To newcomers, guests, or workers you can now have your own opinion before coming to these places think carefully many people left very quickly because they did not come to Europe to relive the same scenes of violence as in their country of origin. Cheers and enjoy your trip