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We booked a one night stay the Forte de Sao Francisco en route between Santander and the Algarve, The public rooms and bedroom are in a tastefully restored old fort. Excellent dinner and breakfast. Plenty of parking close to reception and the rooms. The staff are amazing and could not be more friendly and helpful. Where this hotel went the extra mile for us was my wife left her favorite coat in the room when we checked out The receptionist arranged for the coat t be couriered to our holiday home in southern Portugal, and then would not allow us to reimburse them with the cost, How's that for service ? We will certainly be using the Forte de Sao Francisco when we next visit Chaves, and would unreservedly recommend this lovely hotel to other travelers looking for accommodation in northern Portugal.

Just exceptional. The room was comfy, the spa wonderful, breakfast buffet excellent. The whole place was spotless but what made it for us was the staff... friendly and professional. Nothing was too much bother. We wouldn't hesitate to return.

We only stayed one night as part of a longer N2/Portugal tour road trip but if I could give a mark more than excellent I would. We were so very impressed with this hotel - one of the best surprises of our trip. That ibis can take an old building, bring it back to life and turn it into a hotel without charging people a load of money to stay there is fantastic. Well done Ibis :=) We won't be returning to Chaves since it was part of our longer trip but we will definitely be looking out for Ibis Style in the future. Our room wasn't enourmous, but everything we needed was in there with storage for clothes and a very comfy bed - we both had a good sleep. Bathroom was good with a big walk in shower and plenty of hot water.

I went to Chaves and decided to stay at this hotel because another one was no longer available. It turned out to be an excellent decision. The rooms are good; the common areas are very good; the availability and friendliness of the staff is impeccable; and they were kind enough to offer me breakfast, which wasn't included in the booking. What's more, the price is fair, especially considering the quality of the space and the services. Congratulations! You've won a customer.

Todo bien. Excelente atencion. Desayuno correcto. Camas comodas. Servicio de habitaciones bien. El Spa completo y comodo con ascensores exclusivos para el. Piscina grande .Unicamente al haber clases de natacion hay un poco de ruido pero nada excesivo.Recomendable la tarjeta de la cadena para descuentos.

Excelente hotel para descansar e estar perto do centro de Chaves Funcionários muito prestáveis e disponíveis Ao redor jardins e vistas fantásticas Parque de estacionamento gratuito Quartos grandes, confortáveis e limpos Piscina interior com água quente Jacuzzi, sauna e banho turco Pequeno almoço variado e de qualidade Recomendo tudo sem hesitações

Hotel impecável. Piscina, jacuzzi :). Preço qualidade excelente. Os quartos muito bem decorados. O pequeno almoço simples,mas bom! É certamente um sítio a voltar. O check-in até às 12:00 tb é bom, dá para aproveitar e ver os jardins a volta

I don't know where to start really. The whole experience at Vidago Palace was truly perfect. From every member of staff, food in all the restaurants/bar, bedrooms where I had the best 4 nights sleep that I had in ages, the grounds and the excursions. If you want a special holiday or short escape, visit here. You won't be disappointed.