Took a 2 day break to see Mayon Volcano and booked a 2 night stay here. It is right smack in the middle of Legazpi Ciry. The rooms- clean, comfortable beds, nice pillows, clean sheets, basic bathroom amenities, hot and cold shower with very good water pressure, bidet, fluffy towels and there's also hand towels. Complimentary coffee and water. We stayed in a room away from the street so it's pretty quiet too. The staff- young, friendly and helpful. They can use a little more knowledge on the things to do around legazpi and albay province. Breakfast- the room came with a free buffet breakfast. The selection is what you can expect from this price point, mostly local food like dried fish, smoked fish and vegetables. Coffee is freshly brewed with choices of breads and cereals. Overall, we like this place and would recommend it based on our personal experience.
I love the staff here. I love the Hotel. Very Accommodating. That's it. 💕💕💕💕💕💕💕💕💕💕💕💕❤️💕💕❤️💕💕❤️💕❤️💕❤️💕❤️💕❤️💕💕❤️💕❤️❤️❤️💕❤️❤️💕❤️💕❤️❤️💕💕💕💕❤️💕❤️❤️💕❤️❤️❤️❤️💕💕❤️❤️💕❤️❤️❤️❤️❤️❤️❤️❤️💕💕💕💕❤️❤️
my stay comes with a free shuttle from and to the airport. aside from the free breakfast, a welcome service bottled water awaits me inside the room. no coffee/tea, though. but when i asked for hot water in a cup, they delivered it to my room after 20 minutes. the mattress with the linens was comfy enough to make my shut-eye unremarkable overnight. too bad the TV is not wifi ready to be hooked to netflix. bathroom amenities are present, except for a shower cap. we conducted a training seminar here for our stakeholders and the prepared meals were in excess of the actual participants present. we just asked for the leftover food to be packed for take-out. i was the last person who requested to take home the four small remaining chicken pieces. upon reaching home, lo and behold, there were only two pieces when i opened my box. hmmm....
Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.