搜尋漢默斯普林斯住宿

物超所值，環境服務都很好

我們在豪華水療套房住了2晚,很滿意。考慮到房間的價格,來自5星級酒店,我們期望更好。 壁紙在某些地方被撕下來,被什麼東西掩蓋了,迷你酒吧不完整。 浴室水療中心的說明不是超級清楚。淋浴也不是完全防水的。 太糟糕了,沒有真正的牀單被罩。然而,我們喜歡景色和按摩浴缸。舒適的牀上用品。 早餐的選擇,根本不達到5星級的標準,這真是可惜。 也很失望,第二天晚上,我們想訂購雞尾酒,以度過歡樂時光,在場的酒吧服務員告訴我們,酒吧那天晚上關閉了,當我們問我們是否可以在房間裏吃,我們被告知說不,只能點食物,爲什麼?當酒保在場的時候,這是懶惰嗎? 酒店水療設施也全部失修。 在這個價格,聲稱5星,我們非常失望

We had researched where to stay in Hanmer Springs and Settlers consistently showed as a good choice. Sometimes what you expect and what you get are very different, but I have to say the excellent reviews are certainly warranted. The motel is in a great location, the room was spotless and well equipped, and the owners were lovely. Having towels to use when visiting the hot pools was a really nice touch too. We would definitely stay here if ever this way again, and would not hesitate in recommending Settlers.

我們在伊索貝爾套房住了2晚。主人很友好,樂於助人,我們有一個非常舒適的牀,套房很乾淨。由於天氣寒冷潮溼,生活區燃氣大火使我們的住宿更加特別。從溫泉建築羣的熱水池回到我們的火爐真是太好了!還有地下暖氣。優質的5星級PLUS住宿。希望有一天能再次入住。

Have stayed here a few years back and it was great but wouldn’t stay here again primarily because the service was so disappointing. Their website says they “offer luxury, indulgence and exemplary hospitality to match” so I booked a “5-star luxury apartment” with “daily servicing” included. None of this is true. The key reason we were so disappointed was because when we checked in for our week long stay, we were told after we paid almost $3000 that they wouldn’t be able to service our room “due to COVID”. It’s worth noting that at this point in time there was ONE community case of COVID in the entire South Island! Two days in, we asked for more towels and toilet paper (both included in the price according to the compendium). We were made to feel like we were inconveniencing them and we got given towels and ONE roll of toilet paper. We didn’t bother asking again, just bought our own toilet paper and washed the towels. We received an email a few weeks before our stay saying we had to be fully vaccinated to stay, and I’m not sure why they didn’t say in that email about servicing. To be told after we had paid, felt very deliberate. We were not offered any discount for no servicing, even though this was clearly going to save them money! The wifi was also poor, dropping out constantly and we had to use our own data in the end. The room itself was nice but more 3.5 stars than 5 stars. It was comfortable and spacious, but tired. There were many other things I could details here but I think I’ve probably said enough! The managers are trying to sell their management rights so I suspect this is why the service has slipped so badly. Hopefully new managers come along soon and rejuvenate the place back to what it used to be.

Perfect for a short stay!

This has to be one of our favourite motels in NZ. It is modern and very well located. The sun streams in all day (when available!). The host has upgraded us to a three bedroom unit the last two times we have stayed. Very spacious with a wet floor shower, super comfortable bed and excellent heating. It is only a 400M walk to the hot pools and is close to restaurants and cafes. The unit has a well equipped kitchen. We will stay again.