The hotel is located close to Venlo so it is perfect for a real carnaval experience. It's cozy and it looks like a modern castle. The staff is friendly and helpful. I recommend having the dinner at the hotel's restaurant.
Ik kwam laat aan en dat is hier gelukkig geen probleem. De parkeerplaats achter is vrij toegankelijk, de slagboom staat altijd open. Gelukkig is er rekening gehouden met EV’s en kun je hier laden (als er geen brandstof auto’s op de plekken staan) Er is 24 uur per dag iemand die de receptie beheert en het personeel is erg vriendelijk en gastvrij. Bij inchecken valt al op dat het al wat jaren niet meer meegegaan is met de tijd. Je krijgt hier nog ouderwets een sleutel van de kamer. De kamer was bij binnenkomst warm, helaas geen airco maar een kleine ventilator en ramen die je kunt openen. De kamer is krap en het bed is in een hoekje gedrukt. Meubilair is erg ouderwets. Er is geen voorziening voor koffie of thee. Tapijt en muren zitten vol vlekken. Onder het bed en achter de tv is al jaren geen stofdoek meer geweest. De badkamer is ruim genoeg met een basis wastafel, grote spiegel, wc en douche met de kleinste douchekop die ik ooit gezien heb. De tegelvloeren zijn bruin en beschimmeld, het plafond bladert af. Ik denk dat het dragen van slippers zeker aan te raden is. Het bed is ok, deken is te dik voor de tijd van het jaar, zeker in een kamer zonder airco. ‘s ochtends als het hotel ontwaakt valt op dat het erg gehorig is. Uitslapen kun je wel vergeten. Het ontbijt voorziet in alle basisbehoeften maar is zeker niet speciaal te noemen. ‘s avonds besloten te gaan eten in het restaurant. Hier ziet alles er wel goed uit en geeft het oude interieur sfeer. Het personeel is wederom erg vriendelijk. Het eten was erg goed, een lekkere amuse en brood vooraf. Hoofdgerecht was erg lekker en naar wens. Wat opvalt is de prijs van de gerechten, qua kwaliteit kun je zeggen dat het eerlijk is maar als onderdeel van het hotel is het restaurant te duur. Bij terugkomst op de kamer bleek de afzuiging van het restaurant vol te loeien. Erg vervelend in vele kamers. Gelukkig geen geuroverlast. Al met al was het verblijf prima maar laat de staat waar de kamers in verkeren ernstig te wensen over. Ik geef dit hotel een krappe voldoende voornamelijk om het goede eten en het uiterst vriendelijke personeel.
Wonderful new hotel in the heart of the old town! Check In is over the counter in the bar. You immediately feel at home. The ambience is excellent - industrial style with plant carpet on the wall. The rooms are modern and new, the beds wonderful! At night you can enter the hotel through the side entrance. Very friendly, wonderful and professional staff. As a bonus there were free croissants and coffee, tea and drinks for breakfast in the cafe. We parked our car in the street nearby (parking meter) but there are plenty of other parking garages nearby. Would definately recommend and we would stay there again. Thank you for your hospitality!
A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe
Child friendly resort "EuroParcs Maasduinen", surrounded by trees. Outside the resort, 3 km from the centre of Belfeld, on the lake, in the countryside. For shared use: indoor pool (seasonal availability: 01.Apr. - 31.Oct.). Children's playground. In the complex: reception, restaurant, bar, WiFi, fitness room, table tennis, laundry, bicycle rental. Public parking. Shop 2.7 km, supermarket 2.7 km, railway station "Venlo" 10 km. Nearby attractions: Fun Forest 4 km, Attractiepark Toverland 15 km, Outlet shopping Roermond 17 km, Kasteeltuinen Arcen 18 km, Hertog Jan Brouwerij 20 km, Nationaal Park De Maasduinen 32 km. Well-known lakes can easily be reached: De Maasplassen 30 km. Please note: car recommended. Entertainment in the season. The owner does not accept any youth groups. The photograph shows a typical example. Additional accommodations can be booked. All houses/apartments are individually designed/furnished. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Tiny House 4", 3-room mobile home 35 m2. Beautiful and wooden furniture furnishings: living/dining room with Scandinavian wood stove, dining table and TV. Exit to the terrace. Small gallery with 1 double bed. Small gallery with 2 beds. Kitchenette (kettle, combination microwave). Shower/WC. Electric heating. Terrace. Terrace furniture. Facilities: children's high chair, baby cot (extra). Internet (WiFi, free). Parking at the house. Please note: non-smoking house. Bookings accepted for holiday purposes only. A deposit of 100 EUR per person can be charged on site. Instead of an enclosed bedroom, some sleeping areas are located in an open-plan area (gallery, alcove, etc.).
Child friendly resort "EuroParcs Maasduinen", surrounded by trees. Outside the resort, 3 km from the centre of Belfeld, on the lake, in the countryside. For shared use: indoor pool (seasonal availability: 01.Apr. - 31.Oct.). Children's playground. In the complex: reception, restaurant, bar, WiFi, fitness room, table tennis, laundry, bicycle rental. Public parking. Shop 2.7 km, supermarket 2.7 km, railway station "Venlo" 10 km. Nearby attractions: Fun Forest 4 km, Attractiepark Toverland 15 km, Outlet shopping Roermond 17 km, Kasteeltuinen Arcen 18 km, Hertog Jan Brouwerij 20 km, Nationaal Park De Maasduinen 32 km. Well-known lakes can easily be reached: De Maasplassen 30 km. Please note: car recommended. Entertainment in the season. The owner does not accept any youth groups. The photograph shows a typical example. Additional accommodations can be booked. All houses/apartments are individually designed/furnished. The holiday properties may differ in living space, floorplan, equipment and furnishing. "Tiny House 2", 1-room mobile home 28 m2. Beautiful furnishings: living/dining room with Scandinavian wood stove, dining table and TV. Exit to the terrace with 1 double bed. Kitchenette (2 induction hot plates, kettle, combination microwave). Shower/WC. Electric heating. Upper floor: gallery. Terrace. Terrace furniture. Facilities: children's high chair, baby cot (extra). Internet (WiFi, free). Parking at the house. Please note: non-smoking house. Bookings accepted for holiday purposes only. A deposit of 100 EUR per person can be charged on site. Instead of an enclosed bedroom, some sleeping areas are located in an open-plan area (gallery, alcove, etc.).