Excelente atención y servicio, buena ubicación, tiene room service y servicio de restaurante (probé el desayuno y tienen amplia variedad, muy higienico y buen sazón), personal muy amable, instalaciones con buen mantenimiento y muy limpias. Tienen alberca, excelentes vistas hacia la ciudad, dentro de la plaza por lo que puedes hacer compras dentro de dicha plaza. Estacionamiento dentro de la plaza por lo que el auto está seguro (solo que tienes que pagar por el estacionamiento con precio accesible por noche).
Rooms are small (the square footage does not meet the real size). We booked a balcony room, those are only available to the busy main street. Super loud, even at night. The balcony doors do not close properly, so it was like being on the street level with an open window! We moved from the 2nd to the 4th floor. Is was a bit better, still the door didn't close. PLUS - as this is a pet friendly hotel (which I really appreciate)- the next two rooms where with dogs who were left alone all day (approx from 7.30am-7pm). Means barking all the time when we were in the room, ....if one of the dogs stopped, the other started. Unacceptable! Not sure of the hotel staff talked to the owners. We will not come back here, that's for sure
DDrew VThe staff is great. Interior rooms on courtyard are quiet and nice; exterior rooms with balconies on the street are terribly noisy-- above bus lines and a bus stop; rooms I saw had NO soundproofing. Coffee service is ”spotty” and may not be available when the staff say it will be. The breakfast room opens onto the streets of bus routes and is extra noisy. A half a block away at the Milo hotel, you'll find a quiet restaurant.