搜尋庫瑪拉孔住宿和飯店

I booked a 21-day Ayurvedic detox program at Niraamaya Retreats Backwaters & Beyond, expecting a 5-star luxury wellness experience. Unfortunately, it was anything but. In reality, this resort is not even a 3-star property, let alone 5. ✅ The Good ✔ Polite staff – They tried their best, but they are clearly undertrained and understaffed. ✔ Beautiful location – The serene backwater views could have been a highlight if the resort was well-maintained. ❌ The Bad 1️⃣ False Advertising 🏨 The resort is not a 5-star property. The facilities, service, and treatments are subpar. 🌿 The Ayurvedic program was poorly structured, and my prescribed medicine took 4 days to arrive, completely disrupting the detox plan. 2️⃣ Unhygienic and Neglected Facilities 🛏 Dirty rooms – Stained linens, dusty furniture, and unclean bathrooms. 🏊‍♂️ Private pool was dirty – The filters were off until I explicitly asked for them to be turned on. 🚿 Common areas were neglected – Bird droppings, insects, and a visible lack of maintenance everywhere. 3️⃣ Uncomfortable Accommodations 🛌 The bed was so stiff that I had trouble sleeping and woke up every morning with my whole body aching. 🚫 This is unacceptable for any hotel, let alone one claiming to be a luxury wellness retreat. 4️⃣ Unprofessional Service 🙅‍♂️ Staff lacked proper training and some struggled with English, making communication difficult. 🕷 A spider web (with what looked like a scorpion) at my doorstep took days to remove, until I finally requested it to be cleaned. 5️⃣ Unsupportive Management 📢 Management was not on top of running the operations. I felt the need to manage the staff for basic housekeeping and service. 🚨 The Ugly: I Had to Leave Early By the 5th day, I couldn’t take it anymore and left early, spending extra money to find better accommodation and treatments in Kochi. 💸 Instead of healing, I left stressed, exhausted, and financially strained. ⚠️ Final Thoughts: Avoid This Place!!! While the staff tried, the quality of the facility, cleanliness, quality of the program and poor service ruined this experience. This is not a luxury retreat, and I strongly advise against staying here…! Kerala deserves better representation than this.. 😞

A serene retreat with the kumarakom Lake area. The resort has very attentive staff and there's quite a bit to do and explore within the resort. The bungalows are really authentic to the traditional Keralite style. They come with an open to sky bathroom that makes the showering experience amazingly refreshing! Definitely would recommend!!

i recently had the pleasure of staying at this beautiful resort, and it was an incredibly relaxing experience. the ambience inside the property is truly pleasing and serene, with a nature-friendly vibe that immediately puts you at ease. the rooms were well-maintained, spacious, and provided a perfect balance of comfort and style. one of the highlights of the resort is definitely the pool—it’s stunning and adds so much to the overall experience. if you’re visiting, i highly recommend opting for the pool-view villas; they offer an unbeatable view and atmosphere. the food was delicious, with a wide variety of options, although slightly on the pricey side. that said, the quality more than made up for it. lastly, the staff were incredibly friendly and helpful, making our stay even more enjoyable. overall, a wonderful place for a peaceful getaway!

從外觀上看,這個地方顯然已經過了它的黃金時期。我們的豪華瀉湖景觀房已經過了“最好的”日期。傢俱磨損,鏡子有大污漬,我們入住時房間有臭味,空調只在一個設置-19度工作。木工已經簡陋地修理,玻璃門已經變黃了,有污垢。物業的維護和保養顯然引起了嚴重關注。遺憾的是,當我試圖向***年齡展示房間的一些照片時,它幾乎沒有引起任何關注。我被告知,延長的新冠封鎖 - 以及熱帶氣候和潮溼的空氣 - 對物業造成了巨大的損失。換句話說,我們真的做不了多少!然而,據說該物業的改造正在進行 - 但這對我們沒有幫助。雖然解釋可能有效,但漠不關心的反應令人惱怒,完全出乎意料。無論如何,爲什麼我們作爲付費客人不應該期望更好?今天早上的早餐時,木瓜沒有成熟,菠蘿已經變色了。最好的。- 他們找不到體面,新鮮和成熟的當地香蕉供應!午餐時,泰國綠色咖辣 - 太辣了,我們四個人都吃不到一個湯匙。我們拒絕吃,要求他們把它拿回來。然而令人驚訝的是,它出現在我們的賬單上 - 沒有道歉。自然,我們拒絕支付這道菜。24小時前相當多事。

My stay at Kumarakom Lake Resort was an unforgettable experience. From the moment I arrived, the impeccable attention to detail was evident, from the greeting on arrival to the beautifully maintained grounds to the thoughtfully curated houses. Every element was crafted to perfection, ensuring a truly luxurious stay. What set this resort apart was the personalized service and highly trained staff. Every team member went above and beyond, anticipating my needs and adding thoughtful touches throughout my visit and managing my expectations (I.e. regarding the visit to the bird sanctuary). I also loved the chance to try pottery. The buffet options were outstanding, offering an impressive selection of local Kerala dishes alongside international cuisine, all prepared with fresh, flavorful ingredients. If you’re looking for a resort that combines luxury, world-class service, and cultural experiences, Kumarakom Lake Resort is the perfect choice. Can’t wait to return!

Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.