TTim22TravelGreat modern hotel with very friendly service. My flight arrived early and they allowed me to check in early. I really appreciated that. Everyone there was so friendly. This will be my first hotel choice, the next time I come to Tel Aviv. There is also a mall next door, easily connected through the parking garage on the 4th floor. They have a lounge on the 18th floor which is open from 5:30 pm to 9:30 pm with an all you can eat buffet. It came with my room. The breakfast buffet is on the first floor. It was 100 shekel person (about $25).
訪訪客We just had a really disappointing experience at the rooftop bar. We were meeting our family who are staying at the hotel. Hoping to sit in the outside area with a view. We were told that our 7:30 pm reservation could not be for an outside table because there weren’t any free tables, so we sat inside (freezing cold, high tables with low seats, slow service). When we left at 9:00 pm, all the empty tables that had been there (outside) when we arrived were still empty. Although I understand that they were reserved for later…we could have been offered the opportunity to sit at one for an hour and a half. When I asked why that’s not possible, we were told it takes a half hour to clear a table between guests! That’s just crazy…they will lose lots of money by not keeping tables in use. Additionally, one party member asked for a few more crackers for his salmon tartare,and were told that it’s not possible. English menus were not updated, there were items listed that are no longer served. In short….treat your guests a little more kindly and maybe they will return!