搜尋科洛奇普住宿

Wonderful service and accommodation for American Xpress members, upgrade upon arrival, credit for the stay and access to the lounge, we’d definitely return to this hotel … wonderful friendly services by all staff, we received excellent services by towels beach staff, car parking support team, spa staff to room service and all front desk team were super friendly and supporting … incredible welcome warm welcome for AMX members, restaurants onsite too were superb … and the “tea time” in the lounge was just wonderful … including the staff ….again we’d return in a heart beat to this wonderful hidden gem of Croatia! Room was super clean, wonderful effort in making us feel welcomed and special …Highly recommending this hotel …

這家度假酒店感覺不溫不熱，早餐住了八晚總算記住了你點的東西，前麪幾天不是忘了你要的咖啡就是多給你一份你不要的東西，雜亂，你點了又會莫名其妙來問要什麼，他家早餐有點是要點的，自助的東西很少，大概覺得和我語言不通吧，倒是海邊餐廳的服務相對要好的多

剛剛結束克羅地亞的一周之旅，住在五星級的瓦拉馬爾杜夫羅夫尼克總統酒店，不得不說，這是一流的。對管理層和員工來說，沒什麼事情難得住他們，全都非常友好。食物美味，設施一流。所有的房間看出去的景觀都不可思議。每天提供免費的毛巾，不缺日光床（不管你什麼時候下來）。雖然你帶了很多錢，但是飲料很貴。瓶裝啤酒和可樂大概要8英鎊。帶夠錢，這裏很貴，但物有所值。我們還會再來的。

We stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.

We booked for a week for our honeymoon. We paid to upgrade our room and told the hotel we were on our honeymoon, expecting maybe a bottle of wine or something in line with the service you expect from a so called 5 star hotel. We got nothing except a dirty room with stained bedding, thick dust on all the skirting boards and frames, hair in the bathroom and filthy mirrors. We spoke to reception and they said somebody would come and clean the room, so we went out for a few hours and came back to find some macarons and a bottle of water on the counter top, with a note saying enjoy your stay. BUT the room was still the same! All they did was change the bed cover! We weren't going to waste any more time on this, you can always tell when a hotel isn't bothered about your stay being a good one. The first night we were woken at around 3am by a loud fire alarm that repeats a siren and a long message over and over in loads of different languages, via a speaker directly above the bed. This went on for ages, but as they didn't say it in English, we had no idea what it was. Eventually it stopped and we went back to sleep. Then it happened again a few day later but went on for over an hour and the whole hotel evacuated (for some people they'd done this 3 times already during their stay) When we eventually went back inside, the speaker went off again with a pathetic apology saying the fire alarm was faulty. But its in reviews dating back to June so that's either a lie, or this hotel is continuing to open knowing it has a fault fire alarm system?? Everybody that had been complaining each time it happened said they weren't even offered a free drink or anything, despite spending hours sat outside in the middle of the night several times. Typical of these massive hotel chains, once they have your money they just don't care. The breakfast is so far from 5 star, from the hot dogs and watery porridge, to the dry anemic looking fruit and rock hard beans. The whole hotel is beige with no character, just miles of corridors with dated rooms and very little signage to help you navigate around. As it's 4 hotels in one, the reception is slow and often has huge queues. The location is fine, the views are great, but we wouldn't stay here again. We have 2 days left and we want to go home already. This hotel needs reassessing for its star rating, 4 stars would be generous, and definitely not 5 stars. Dubrovnich is a stunning city, but this hotel isn't the place to enjoy it, choose somewhere else!

酒店地理位置優越,離老城區坐公交車。活動都有廣告,可以在酒店預訂。短暫停留很棒,景色很棒,很乾淨,放鬆的spa。

After staying in the Rixos Premium hotel which was 5*, this felt like a joke. Check in took 2 hours ! I had amended my booking before arriving to one night only. This wasn’t changed on their system. Christina who I dealt with in reception was no help at all towards any of my issues. I received a small room with the worst view. I asked for a sea room was refused. I offered to pay for an upgrade but nothing they can do ! That’s ridiculous. I came to celebrate my graduation and informed the hotel of this prior. They did nothing, absolutely zero to help make the trip special. I’m so upset that I chose this hotel. There are superior hotels for the same price in the same area. Highly do not recommend. Very very upset by this whole stay