Went for an overnight as part of a group with friends. On arrival around 2 pm tried to book lunch but was informed that they don’t do lunch only breakfast and dinner. Lisa the lovely receptionist provided me with crisps free of charge. My comments were overheard by the operations manager Nick McCann who asked if I would like a panini or sandwich . He brought this to our table and we thouroughly enjoyed Hospitality by staff was second to none nothing was a bother and all had great attitudes including the chef at the dinner serving . The hotel was lovely and warm although in my opinion could do with some updating but the lovely staff made up for a lovely stay Well done
I choose to stay at Marine Troon as it was the best hotel in the area. I had a little problem when I first arrived which was sorted out by Joan on Reception to my complete satisfaction. The Sea View room was large, clean and comfortable. It contained all I needed for my stay. Kettle/Coffee Machine/Iron etc., Lyn and Joan on Reception were very helpful when I had any queries. The breakfast was beautifully cooked using good quality ingredients and served timely and piping hot. Dinner in both The Seal and The Rabbit were fabulous. For golfers the location is amazing. The spa area is great and the very warm pool and jacuzzi was a great way to relax. The only issue I had - which was not the hotels fault - is that it is under the flight path to Prestwick Airport. There was often an extremely loud plane that went overhead at around 2am which would wake me up and take me ages to get back to sleep. Having said that, I would stay there again. Thank you to all staff who made my stay special.
On entering the reception we where greeted by a lovely man. He treated us like old friends, but remained professional all the time. He guided us to our room, which on entry we found it to be clean and smelt nice. The bathroom was ideal for us as we are disabled. Had a great night sleep and as we where flying to Lanzarote the next day we where grateful for. Would definitely stay at this hotel again