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I feel rotten giving this hotel a bad review as the people working there were lovely. However, we had a big shock when we arrived as the photos on the website bear no resemblance to the hotel. We had booked online a 'standard double with super king bed' and had later called the hotel and requested a shower rather than a bath and the lady who answered said she would make sure we had a 'walk in shower'. Exhausted after a very long journey we climbed the steep stairs (no lift) and were a bit shocked to see the room. The size was what we would think would pass for a single sized room. The bed was no more than a small king sized on a double headboard. There was a relatively modern open hanging wardrobe with shelving to the side; a desk and two slightly grubby looking upholstered chairs. A very small tv was on the wall opposite the bed and to get to the other side of the bed was a bit of a squeeze along the wall with the windows overlooking the 'view' which was the dirty conservatory windows as seen in other travellers photos. The carpet was worn with a large section where it joined another part completely threadbare. The bathroom with 'walk in shower' was extremely small. On opening the door there was a sink immediately to the left and the toilet next to it with a towel ring in between. Immediately opposite the loo was the shower which could better be described as a 'step up' rather than a 'walk in' shower as the shower was in a deep cubicle which in turn was mounted above the skirting boards, which is fine if you are tall but not so much at 5ft 3 !! The shower needed re-grouting as it was pretty old and the enamel chipped; the sink had several cracks in it; there was nowhere to hang or dry towels and there were holes where the loo roll holder once would have been. Worst of all there was a shower curtain rather than a glass door/panel. Our initial reaction was to check out to find something else, however, we did not know the area and had an event to attend early the next day so exhaustion won the day. The bed was clean, as was the linen and pillows so we stayed. We ate in the restaurant that night and the food was pleasant enough and the service attentive and friendly. Limited menu but all cooked nicely and presented well. We slept but the room was very hot (day and night) while the rest of the hotel felt pleasantly cool. Breakfast was OK ..I'm not a breakfast person so the limited choice was not a problem for me but the tea was stewed in a thermos type tea urn and not good so I stuck to juice. After an early start and a full day we returned late and as we were to be out at another event all the next day until late at night I persuaded my partner that packing up and trying to find somewhere else was just not worth it. We were stunned to hear that another guest at the event we attended had booked into the same hotel a year or so ago and had the same encounter..even think they had the same room as us as they described it perfectly! To put it k

儘管離這家酒吧只有15分鐘的路程,但我們從來沒有去過。我們決定在一週內嘗試牛排。多麼可愛的地方。當你走進去時,它有一個很棒的舒適酒吧,後面有一個乾淨的餐廳區。我們的牛排煮得完美,真的很軟,多一點胡椒醬會很好。牛排餡餅也真的很好。工作人員都超級友好,一直在檢查我們對食物很滿意。我們一定會回來的。我們強烈建議您嘗試一下。設置在可愛的環境中。感謝您的可愛的晚餐和親切的款待。很快再見

Eight of us went on a golfing trip to Scotland. Overall, an outstanding experience (the people, golf courses, restaurants, etc). Hotel Craigielaw (near Gullane/Muirfield) was fantastic. Nice large rooms, clean bathrooms, and the staff was more than accommodating; they even did our laundry near the end of our stay. There is a golf course on the premises which makes for a good warm up round. The views are spectacular, overlooking the golf course and the bay. I highly recommend staying here