搜尋布羅克斯頓住宿

度過了美好的一天。休閒中心很棒。健身房按摩浴缸蒸汽和suna都很棒

我們於9月10日星期日在Delamere住了,這是庭院客房之一,以完美的烤牛肉午餐開始。可能是我們吃過的最好的。我們的房間真的很舒適,設備齊全。雖然浴室很小,但它佈置得很巧妙,適合我們。化妝的光線很好,這使我們參觀的大多數地方都發生了令人耳目一新的變化!晚餐同樣不錯(儘管一個建設性的批評是奶酪委員會應該有更好的品種。然而,我們沒有降低我們的5*評級,因爲其他一切都是現場的)。睡得很舒服,我們徹底享受了一頓超級棒的早餐。很棒的選擇,慷慨和美味!我們非常喜歡The Pheasant Inn,所以我們計劃給各種家庭成員提供優惠券作爲聖誕禮物,肯定會很快回來。感謝您的住宿。

We were recommended this hotel by friends who had their daughters wedding there a few years ago. We found a Wowcher deal which included DB & B with dining credit much cheaper than the advertised prices for this hotel. Check in was very easy but things didn't start well as we headed to the bar for drinks. We only ordered a pint of beer and a coffee from a guy who didn't seem happy. The coffee was almost cold alas so we asked if we could have it hotter please even though this took the guy ages to make. We thought they would microwave it (which we would have been happy with to be honest) but they completely remade it. It meant we were stood there for over 20 minutes which we noticed inconvenienced another couple wanting to settle their bill. It did seem ridiculous having to wait so long especially as we noticed other guests later getting a waiting on service. My wife decided to raise it with the manager who on hearing our story was somewhat outraged to be fair and apologised stating that shouldn't happen. She immediately removed the cost of the drinks from our account. From here all went well having ordered more drinks from the waiting on staff. We had booked the 1851 restaurant upstairs from reception but on arrival the menu was quite restrictive and not to our taste so we asked if we could dine in their other restaurant? They duly obliged as there was availability. What a difference for us, so much more choice and much cheaper to be honest. The deal we had included a £30 dining allowance each so we didn't expect to top that. The meal we chose was gammon steak which we both said was the best we had ever had, together with a starter and a pudding each we only went over the £60 limit by what we estimated as £5. The room was much like you would expect in a castle but with modern conveniences. A perfect night sleep on a very comfortable bed. Exceptional quality we thought. Breakfast next morning was exceptional also with a choice of continental or hot breakfast or both if you wished. Next came checkout, asking how our stay was so we said it was good overall. We were told the bill account was just over £100 which I questioned. They had another look, printed the bill out and said it was just over £54. Again I questioned it saying I should owe about £5 allowing for the £60 dining credit but the manager who overheard what we were saying got involved. The total included a discretionary service charge of 10% with them saying it is discretionary but they presented the bill to us including it. At this point we needed to get away and didn't want to argue further as there was a queue forming behind us. We thought it best to sit down and work it out when at home so we paid up. This we did and so there were items on the bill that we hadn't eaten together with 3 pear desserts again there being only 2 of us. I asked a very efficient young lady called Elen to recheck and come back to us. She agreed and apologised for the errors and promised she would look int

What a fabulous hotel. Staff are top drawer and the food was delicious and very reasonably priced. Bedrooms are quite small, but very clean an tidy. Bar is well stocked and for any real ale drinkers. Spitting Feathers bitter hits the spot. Highly recommended.