搜尋特雷蓋於住宿

La chambre est niquel et fonctionnelle avec une literie confortable. Accès facile proche de la quatre voies avec un parking privée et gratuit. Le personnel est quand à lui très agréable. Je recommande cette hôtel j’y reviendrai pour mes prochains séjours d’affaire.

客人接待真是很大笑很歡迎房間很安靜 我們可以睡得好像你需要晚上的餐廳 很好 每一塊錢20€ 他們正在聽我們聽,如果需要什麼

這是一家非常基本的酒店,我推薦給預算有限的人或一晚/週末休息的人。它很乾淨,舒適,工作人員很友好。我不知道提供的食物,因爲我們沒有在這裏吃早餐。

非常乾淨的空間,人很好,房間裝修得很好,早上早餐很棒,我有一個很棒的體驗,如果我回來,我一定會回去的。我計劃中唯一沒有想到的是天氣,但即使有這個問題,酒店內部的室溫也解決了

這對夫婦本來是好的,但我們需要一張加牀,這是一張拉出來的沙發,而不是一張單人牀。毫無疑問,這是我坐過的最不舒服的事情,更不用說試圖睡在上面了。連體重都沒有的孩子都因爲木頭的碎片而不能躺在上面。雙人牀沒有上衣,所以就像睡在彈簧上一樣。最後我們鋪了一張牀,睡在地板上。我得到了剝光回酒店的概念,但你不能錯的一件事就是牀,這是我們唯一預訂的東西!酒店否則很棒,這樣的恥辱。工作人員一直很友好,一切都非常乾淨,應該是。唯一的小一點是房間裏沒有茶或咖啡,但我猜這是公司的事情

Very disappointed with the service in this hotel. We are staying here for nearly two weeks and the staff at the reception is quite rude when we have an issue like not enough water bottles in the room (they gave us two instead of 4 when we are two adults and two children); phone not working; very small duvet to share for two children; .The children sleeping on the sofa bed have only one very narrow duvet to share and we asked for a second one but the next day it was removed. Our phone in the room does not work therefore we couldn’t call the reception. There is a loud ventilation sound coming from the bathroom which started on the second day. It doesn’t appear to be the A/C as it does not work either. Camille at the reception is very pleasant and polite, so is Yassin. But the rest of the team at the reception is quite rude and instead of telling us they will find a solution or apologize for the mistakes made by the cleaning ladies or issues we have had in the room they decide to argue with us and they say this is your version I don’t have the one of the staff. This type of attitude coming from a manager is even more disappointing. Not professional at all and makes us feel uncomfortable. A manager should not argue with customers but instead make them feel welcomed, safe and understood. The lady in charge at the restaurant in the evening was having a go at the waiters in front of us customers and laughing out loud at their mistakes, sighing in dispair at them. All in front of us. Very very unprofessional. Two of these waiters, very polite and kind to us seemed to be learning and were doing well it seemed, at least they were professional and polite, unlike their supervisor who was diminishing them in fromt of people. Really put us off our meal. One receptionist, a young woman, who did help us with our duvet issue, hardly greeted us when we entered the hotel in the evening. This is a 4 star hotel and very surprising behavior from the staff. She also made the entire reception stink of what seemed to be a humidity issue with clothes. I told her about the smell, unpleasant when you enter the hotel, without realizing the odor actually came from her. She is human but it shouldn’t really happen in a 4 star hotel, when you welcome clients. This morning the actual manager told me his colleague at the reception did not have time to tell me to see my issues with him as she had many other customers to deal with. She could have politely told me, Madam I don’t have to capacity to help you now but I will make sure the manager reaches out to you. This is high season, so there should be more than one person at the reception or at least have the clients directed to the manager immediately for these kind of situations instead of rebuffed rudely. When I asked to have the contact of the direction of the hotel, the manager told me and that after shouting at me down the phone and arguing with me, that he could not provide me with that information and I should write to

Inadmissible ! Nous avons réservé via le site officiel accor hôtel une nuit pour deux personnes à Saint-Brieuc et avons reçu un appel du directeur hystérique quelques minutes plus tard... Apparemment, le prix de la nuitée n'était pas assez élevé pour la saison ! (80€ pour information.) En quoi sommes-nous responsables des prix proposés par un site de réservation quelconque ? Comment un professionnel, dans ce cas le directeur d'une chaîne d'hôtel de standing connue, peut-il avoir un tel comportement ? Nous sommes choqués par ce manque de professionnalisme et restons dans une incompréhension totale ! Les bugs internes ne sont pas de notre responsabilité au sens très large... L'hôtellerie, plus largement le commerce et enfin l'humanité peut très largement se passer de ce genre de dérive improbable. Merci par avance de régulariser de toute urgence ! Une journée de vacances gâchées par le stress, la déception et la tristesse engendrés par ce type de péripéties inutiles, puériles et surtout sans aucun sens !??!!!! Devant cette situation délirante nous avons annulés tout simplement notre séjour à Saint-Brieuc ! Avec un peu de compassion (on est vraiment trop sympas...) : Le Burnout n'est jamais loin... Prenez des vacances !!