The staff was so lovely and helpful. The hotel is very nice and room are comfortable. Breakfast was really nice with variety. Thanks to the reception, and all the teams. That s a good place for visiting Paris very near la defense
4 nuits dans un studio spacieux avec une cuisine bien pensée (tout y est), une literie excellente dans un environnement très propre. Rien à dire sur la salle de bains ou tout y est. Le personnel est très professionnel et répond à tout problème. Aucun souci pour se rendre sur Paris, un bus en face de l'hôtel vous amène à la Défense en 10 minutes. Un excellent rapport qualité prix. Si vous venez en voiture, l'hôtel dispose d'un parking avec de vrai places, on peut se garer facilement.
We had the best time at Mama Shelter La Defense. The hotel staff were all really friendly & helpful. Our room was a good size and the bed was SO comfortable. We went to the penthouse a couple times for drinks and the diner once for breakfast and everything was really delicious. The diner breakfast option was really good value. We also found the location, while further out, is really well connected and you’re in central Paris in no time. We will no doubt come back to this hotel again as we regularly visit Paris and this was a perfect experience.
Our current stay at the hotel has been quite disappointing, particularly due to the absence of air conditioning. Upon check-in, the staff failed to inform us that the AC was not working. It was only when we arrived in our room that we realized the AC was non-functional, leaving us uncomfortably hot and struggling to cope with the heat. The hotel sent someone to our room, but all they did was open the window and inform us that it would take several days to fix the AC issue. In addition to the AC problem, we also encountered an unpleasant odor resembling a sewer in the elevator. This not only detracted from the overall experience but also raised concerns about the hotel's cleanliness and maintenance standards. Furthermore, we found the bathroom design to be somewhat peculiar. Specifically, the presence of a half glass panel in the bathtub that is moveable struck us as odd and potentially hazardous, especially for individuals using the shower. Considering the combination of these issues, our stay at the hotel has been far from satisfactory. We believe it is important to bring these concerns to the attention of the hotel management or staff, as the lack of AC, unpleasant odors, and potentially unsafe bathroom design have significantly impacted our comfort and overall satisfaction during our stay.”