搜尋布萊住宿

This hotel has a disgraceful policy where they withhold money which they calculate on costs you may occur, so they guess basically. They withheld €800 from our account which we were unaware of until we went to buy diesel and found the bank account empty. The hotel told us it's the policy of all Novotel hotels in France. So be aware. The hotel apparently could not help us after we rang them several times. Different staff answered each time and were unable to help, we had to keep explaining again which was very stressful and expensive too. Anyone going there be aware of this terrible policy. They also charged us for three days breakfast which we did not have. We only had one. Thankfully we noticed before we left and got a refund. It is listed as 4 star which it doesn't deserve. The breakfast is shabby ...not fresh...and as there's a lack of hygiene as people are just picking up the bread and cutting it one after the other...no gloves. We arrived back one day to find our room had been left open presumably by the cleaning staff. The rooms are small...you could hardly get in the toilet and close the door. Altogether a stressful experience there. Id advise not to go there. There's lots of other hotels in Bayeux, they couldn't be worse.