搜尋聖蓬薩住宿

Terrible Experience at Hotel Playas del Rey majorca– Avoid! My family and I stayed at Hotel Playas del Rey in Santa Ponsa from August 19th to 25th, and it was by far the worst hotel experience we've ever had. This hotel is completely rundown, dirty, and in desperate need of renovation. The room we stayed in was filthy—ceiling leaks, broken furniture, and dirty bathrooms were just the start. Pillows and blankets were in terrible condition, and we even found cockroaches in the room. The dust in the room was so bad that it triggered my daughter's asthma, leaving her unwell for the rest of our stay. Despite complaining to the manager, nothing was done to address these issues. On top of the room conditions, basic services were lacking. Towels for the swimming pool had to be paid for, which is ridiculous. The breakfast was included in our booking, but it was an absolute disaster. We had to walk to another road for breakfast, and once there, the selection was terrible. The place was dirty, with only one overwhelmed lady trying to serve everyone. The food options were practically non-existent. To make matters worse, I requested a late checkout and offered to pay for it. The rooms were empty, but the staff still refused, showing a complete lack of customer care. I strongly advise against staying at this hotel. The positive reviews and photos online are completely misleading. It’s shocking how poorly maintained this hotel is, and how little the staff seems to care about their guests' well-being. Avoid at all costs!

這是一家可愛的酒店!工作人員非常友好,對講跨格利什的美國人非常樂於助人!我盡了最大的努力!自助早餐很棒!他們甚至幫助協調了我們在整個島嶼的一天遊覽的租車!!我唯一的失望是我低估了往返帕爾馬的時間和距離。馬爾營地是一個古雅的海灘小鎮!巴士系統很棒,從Andratx港出發。

我們只是一個晚上,但是我們很喜歡房間,處理好,有相當大的美麗的 spa。我們接了個大牀的房間,很舒適,房間裏有什麼東西。我相信我們會再重複。

Dates: October 2024 Room: Double - Sea Views Booking: Direct - Half Board Positives: Friendly & attentive staff. Both at counter and in restaurant, staff was efficient, attentive & friendly. Location is amazing, just at the beach, even though road between hotel & beach is little busy but due to the rooms being on the back side the traffic noise is not disturbing. Beach is nice and just accross the road. Loads of choice for restaurants of few international cuisines. I tried Thai & Mexican cuisines nearby & both were pretty decent. There is a mini supermarket around 200 metres away at street Av. de la Platja. Other facilities available nearby such as Banks, pharmacy etc. as well as usual shops for tourists. Negatives: Rooms are not as big as it looks in pictures with a very strange layout. The wash basin is in room instead of attached bath. That means bathroom has no sink, and after using the toilet you have to come into room to wash hands. Also you dont have your own privacy if you want to use wash basin, my wife couldn't use phone or watch TV when I was shaving and openning tap at times. There is a light hanging in coner that I banged my head each time when I tried to reach the drawer in side table to get my wallet. So I must say that room layout is not practical. Not enough storage space in room, specially no place to put suitcases. You can move your stuff from suitcase to cupboard & drawers but where would you put your empty suitcases? Other very odd thing was ”Sea Views” room, I paid for ”Sea View” but I actually got the ”Tree view” (Please check attached pic). I did mention it at reception but there was no real response about it. It may be Sea View on fourth floor but first & second floor you only get Tree View. Also Balcony is too small and impractical. No real pool, there are two large tubs available to dip yourself but no real swimming pools. Both tubs are are half a metre to 0.85 metre deep. So if you want a swim the only option is beach. There is no activity around pool, the little bar in pool area remained closed during our stay, people were going downstairs to get drinks. Breakfast: Average, the choice of sausages, bacon, scrambled eggs (or you can ask for an omelette freshly made), hash brown,beans & veggies in hot food. In cold, choice of Salami / ham with few kinds of cheese. Basic choice of fruit (Pineapple/melon/water melon mainly). I personally felt that quality of products is on lower side. Limited choice of bread only one kind of brown bread. Dinner: I regretted booking half board. That should be enough to tell about dinner. My recommendation, if you dont mind wash basin in room & not in bathroom then plz make sure that you get a room on third or fourth floor. Half board is not recommended.

要不是看在海景太完美了，這酒店完全可以投訴，首先不提供飲用水，需要買，燒水有一股游泳池味。不給冰，不給酒杯。只有一瓶沐浴露，東西非常不全。衞生間就在屋裡，隔着一個小玻璃門，上面還不是封頂的。感覺就在屋裡拉尿。 餐廳非常好吃，不管是早飯，還是付錢的餐廳，很好吃。

Our stay at Donna Portals was just amazing. The room was spacious and comfortable, with a beautiful interior design. We had a room with ocean view and you could hear the waves at night, which was very peaceful. The Spa offers great massages and the spa in general is a great hideaway. If you want great food, you dont need to go too far, as the Hotel Restaurant is super delicious and you can order anything from downstairs as room service. The hotel is perfect as a couple or with the family. Everyone was very nice and would help you at any time of the day. Thank you so much Donna Portals!

Excellent hotel offering free parking, a nice gym, good outdoor seating and breakfast is served from 7am till 12 noon. Excellent experience.