Very disappointing for the price. The hotel is in desperate need of updating. Food was mediocre at best, and not even close to worth the inflated prices. The buffet dinner was $36/adult, and easily the poorest we’ve ever been too. Very short staffed everywhere, so basic hotel/resort services are not offered. We were unable to have any housekeeping services, even when requested. Dirty towels and garbage sat around the pool all day. The pools were nice and warm, and the kids loved them. But they were dirty. High chlorine levels, to deal with all the pee I am sure. Very crowded, so much so it was hard to find a small space to enjoy. The resort was packed. The turnover was huge. Lots of families, mixed with loud drunk younger people. Not ideal for either groups. We left wondering why bookings are being filled when there isn’t the staff to offer a proper level of service? Book less, and give your guests the experience they paid for. If you can’t afford to run it as advertised, close it, invest some time and money, and try again. A huge let down for our family getaway. We won’t be back until significant upgrades are done, and they can follow through with the experience promised.
訪訪客We only stayed for 1 night and were happy with our room. It was clean and very quiet. The bed was very comfortable giving us a good night's rest. The owner was friendly and made us feel welcome during our stay. Location is great for walking as the park and some shops and restaurants are located nearby.