Супер готель, зручні номери, виняткова чистота, зручне розташування, різноманітне меню на сніданок, великий вибір страв, ввічливий та привітний персонал. Super Hotel, komfortable Zimmer, außergewöhnliche Sauberkeit, günstige Lage, abwechslungsreiches Frühstücksmenü, große Auswahl an Gerichten, höfliches und freundliches Personal.
At the time of our visit this was a recent addition to the chain. The hotel is a level walk from the railway station and located next to a park. We stayed on a Sunday evening and there was some confusion about where to go for the evening meal. Reception said restaurant wass closed and there would be a buffet next to conference area. There wasn't and eventually a very good meal was served in the restaurant. Teething trouble springs to mind. This didn't mar an enjoyable overnight stay on our journey from Venice to Budapest. Read more in our book of the trip Twin Tracks
My family (me, my wife and our lovely 11 months old baby daughter) visited the hotel restaurant for the first and the last time on Sunday 30.10.2022 to enjoy a lunch and time together. We knew that the hotel was totaly new and we expected there at least a good and tasty food. Unfortunately the new hotel's restaurant on the ground floor next to the lobby needed only one thing. Hospitality! Nobody noticed us after entering the restaurant and we had to ask waiters for their attention. When we sat down at the table we heard the complain from one woman sitting behind us with her friend (they were the only other guests in the restaurant apart from us) that her pasta sauce was extremely salty and with hair in it! The waiter appologized her and she changed her order to Caesar salad. Based on her experience and very limited Sunday menu we ordered two Caesar salads. We waited 45 minutes and that was really weird because only 3 eating guests were in that time in the restaurant (the older lady behind us, me and my wife). The artifical lemon taste in our ordered water was terrible but that was nit the highlight. When the waiter came after long waiting he brought only the one salad for me and my wife! I still do not understand how this sutuation could happen in 4* hotel because immediately after our order I asked the waiter one more time to make BOTH salads with chicken and not vegetarian. During the time we waited for salads the other three couples came to the restaurant but nobody from waiters paid attention to them so they left. One other pair eas special becouse they asked waiters about possibility to sit down next to the window and the waiters left them wait 5 minutes for ”Sorry it is no possible” answer. The problem I currently see in this hotel restaurant is missing hospitality hand in hand with open eyes and ears. If the restaurant cannot handle 3 ”eating” (the older lady behind us, me and my wife) guests and a few questions it will be even bigger dissaster with higher number of guests. Me and my wife left the restaurant without paying (we drank half of the water only) and eating - we didn't touch the salad. We complained to the waiter that we wouldn't wait for other portion other 45 minutes. During leaving we were hungry and we heard the waiters discussiun wheter they shiuld have forced us to pay us for water or not.
我們在廣場旅館住了五晚,透過雇主預訂參加工作培訓活動,我自己和朋友/同事一起。這家旅館還是很新而且很熱情。房間佈置合理,佈置精美,床非常舒適。我必須提到我們下午/晚上的接待員Nadine,她為我們提供了從觀光到餐廳和出租車信息/預訂的出色建議和建議,讓我們的住宿更加愉快,她對這家酒店和管理團隊絕對有功勞。這家飯店的第二位員工Max(早上接待處)也為我們提供了專業的幫助和建議,這兩位員工的英語口語和書寫都完美無瑕,使我們的住宿非常順利。入住民宿,早餐選擇豐富,從培根和炒蛋到麥片和歐陸式糕點,包括果醬和冷肉、起司和新鮮麵包。如果將來有機會前往奧地利和該地區工作甚至休閒,Plaza Inn 酒店將是我們的首選酒店。 Max 和 Nadine 再次表現出色,感謝你們出色的客戶服務。