宜必思尚品塞爾彭 BSD 城飯店的評論

住宿方回覆: Dear Mideerlu,Thank you for your detailed review for ibis Styles Serpong BSD City! We're thrilled to hear that you found our hotel new, clean, and tidy, with effective air conditioning and diligent housekeeping. It’s great that you enjoyed the breakfast and found the location convenient, especially with the nearby bus stop and affordable Grab rides to the ICE exhibition center. We're also glad you discovered the restaurant next door and the nearby AEON mall for dining and shopping. We appreciate your feedback and hope to welcome you back soon at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Winmoi,Thank you for your wonderful feedback! We’re delighted to hear that you had such a pleasant stay and that you found our hotel clean, comfortable, and convenient. It’s great to know that our location near the exhibition center and ease of transportation added to your experience.Your kind words about the safety and value for solo travelers mean a lot to us. Thank you for recommending us, and we look forward to welcoming you back on your next visit to ibis Styles Serpong BSD City!Best regards,Zainul BaharGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay at our hotel and appreciated the clean and well-equipped rooms, as well as our marble-decorated lobby. It’s great to know that you found the nearby AEON supermarket convenient and enjoyed our breakfast offerings.We look forward to welcoming you back for another comfortable stay at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Jane, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our newly renovated facilities, convenient location, and cleanliness throughout the hotel. It's also great to know that you appreciated our professional and friendly service. We look forward to welcoming you back for another fantastic stay!Regards, Fauzul Adhim N.A General Manager

住宿方回覆: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you enjoyed our new hotel, friendly service, and found the overall experience pleasant. We appreciate your recommendation, and we understand that while the area may not have many places to explore on foot, the convenience of nearby transportation is helpful. We’re also happy you found our pricing reasonable.Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Guest,Thank you for your feedback for ibis Styles Serpong BSD City! We're glad to hear that you found the room new and clean, and that our location near the exhibition center was convenient for you. We hope to welcome you back soon at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for your feedback! We are pleased to hear that you enjoyed the environment andRegards,Fauzul Adhim N.A

住宿方回覆: Dear Guest,Thank you for your review for ibis Styles Serpong BSD City! We appreciate your feedback about our facilities being somewhat basic but clean, and we're glad you found the service satisfactory. We apologize for the limited water supply in the rooms, but we’re happy to hear that the water from the dispenser was safe to drink. We hope to welcoming you back soon at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Liuxiaoxiaoxiaoxiaa,We sincerely apologize for the unpleasant experience you had during your stay at ibis Styles Serpong BSD City. The presence of ants in your room is certainly not the standard we uphold, and we deeply regret any discomfort this caused.Please know that we take this matter very seriously, and we have immediately addressed it with our housekeeping and pest control teams to prevent such an occurrence in the future. We understand how distressing this must have been for you, and we would like to offer our sincerest apologies.If there is anything we can do to make amends or to assist you further, please do not hesitate to contact us.Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Valued Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our newly renovated facilities, convenient location, and cleanliness throughout the hotel. It's also great to know that you appreciated our professional and friendly service. We look forward to welcoming you back for another fantastic stay!Regards,Fauzul Adhim N.A General Manager

住宿方回覆: Dear Mr_XXF,Thank you for your feedback and for highlighting the positives of your stay, such as our convenient location and good service. We sincerely apologize for the inconvenience caused by the noise disturbances from neighboring rooms.We understand how important a peaceful environment is, especially for a restful stay, and we will address this concern to improve the soundproofing of our rooms. Your comfort is our priority, and we appreciate your understanding.We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable experience at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Guest,Thank you for your feedback! We're pleased to hear that you found the room new, clean, and a great value for your stay during the exhibition. However, we apologize for the noise issues with the soundproofing and the loud drainage during the shower. We look forward to welcoming you back at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager

住宿方回覆: Dear Sunjifeng,Thank you for your positive feedback for ibis Styles Serpong BSD City! We're delighted to hear that you had a pleasant stay and enjoyed the cleanliness and comfort of your room. As a newly opened hotel, we’re thrilled that you found everything to your satisfaction, and we truly appreciate your continued support as a regular guest.We look forward to welcoming you back again soon!Regards,Fauzul Adhim N.AGeneral Manager