舒適套房飯店-辛辛那提北部的評論

There was no one at the front office several times. The pool was listed in pictures but wasn’t available. Our room was dirty and things were left used.

COMFORT SUITES IS MY GO TO HOTEL UNFORTUNATELY THIS IS THE WORST EXPERIENCE. I FEEL LIKE I STAYED IN A CRACK HOUSE. WALLS HAD PATCH PAINT THAT DIDN'T MATCH, TRASH BEHIND THE COUCH AND UNDER THE TABLE. THE BOTTOM OF THE TOILET WAS NOT CLEAN.THE GOOD THING I DIDN'T SEE ANY BUGS. THIS COMFORT SUITES SET THE STANDARDS VERY LOW.

I really loved the hotel and the pricing. The room and hotel was clean and nice. Everything worked properly also.

no one at desk a couple times no one to refill coffee in am for quite some time the waffle maker is junk people were loud in the halls and we had a random stranger knock at our door continuously @1 also through the halls our daughter was balling and scared and another in our room had bad dreams all night from this scary person knocking on all the doors and yelling at my husband when we were all sleeping before he knocked front desk staff was not personable the shower is gross and old the water was cold for our shower the pillows were limp

The place was dirty. Main door lock was broken, someone had broken into the bathroom in the past and not fixed. Furniture was damaged, sheets & curtains stained. Water filled as soon as tub is on. Very dry air.

The complaint i had was with the motion sensor light in the room. Lol. It was aimed at the bed. Every time i moved my foot the hall light would come on. Lol. Didnt get much sleep.

Room was nice and clean. Elevator was slow and broken tile on the floor.

Room was not cleaned upon arrival. No towels/washcloths. Tub clogged. No breakfast available. Pool unsafe and hot tub not working

Room was spotty on cleanliness. Front desk was not welcoming. Many furniture items and beds were in poor condition. Drawers were broken, all scraped up. Very uncomfortable beds. Pillows were tiny. Hallway was dirty. Someone kicked our door in the middle of the night. Breakfast - only drink available was cereal milk. Bagel and English muffins were old. No other drinks for the kids. No waters, no juice.

There were definite downsides during our stay. There was no toilet paper or tissues in our room, the computer was not working and the coffee maker did not work. Saying all that, the staff was very helpful in providing supplies and support however they could. The breakfast and coffee was very good, though the juice maker was broken and there were only apples for fresh fruit.

The desk staff was great. The hotel itself definitely could use some updating. Our keys had to be reprogrammed every time we used them for some reason. I personally did not go down for breakfast but my husband and kids did not like it at all but conveniently there is an Ihop right outside the parking lot that we walked to. The ice machine didn’t work on our floor but we were able to use the one on the first floor. We had to cut our stay short one night and the gentleman at the front desk was super accommodating and understanding to our situation. Overall we were pleased with our stay especially for the price and the location.

This place is a DUMP!! I am from this area and returned home for a visit and thought this was a bargain given the proximity to the highway as well as shopping and dining. I did not feel safe at this hotel at all. We left early due to very loud neighbors and the staff person was sitting outside in a car with someone doing who knows what. Too many issues to mention regarding the extremely run down condition. BEWARE!!!

The property was soooo old and run down. The sleeping sofa when open blocked the entire way from the bedroom to the bathroom. We had to crawl over the sofa bed to get to the bathroom. It was insane!!! Hot tub all boarded up. Stained sheets. Just not great. The photos looked gorgeous. It was not.

When we arrived to our room. The closet had dirty towels with blood and who knows what on them. The sheets were also visibly dirty. The front desk was very nice in replacing them and apologized. The website showed a hot tub but it is not in working conditions and it boarded up. That was disappointing. The hotel staff try to make it an enjoyable place but it needs some serious tlc.