棕櫚飯店(Palms Hotel)

Beautiful location and beautiful price, this hotel located on the second floor of a pub but not noisy at all, close to everywhere and have everything you need. Recommend

Bit far to catch a train… easy to get a drinks and food …good place

The aircon was not working properly. Cutlery was insufficient. Walls moist with water seeping from next room shower. Paint peeling off. 1 dim light was insufficient for the room. On a positive note, the location is very good. Quite central. Shops nearby. Lot of free parking. Quiet as there is a lot of free space and far from main road.

The bathroom door had not latch or lock. There were metal spikes poking out of the wall. The flyscreen was torn and broken, the airconditioning had no be cleaned in years, the fire sensor on the ceiling was handing by its cord, the carpet didn't fit the room, the complementary coffee (was so old it was hard in the packet) The noise from other guests kept us awake until midnight. The club and accommidation buildings were rundown and desparately in need of repair. We only stayed one night out of the 4 booked, and found better accommidation one suburb away.

Staff were very friendly and helpful. Food was good in the bar, although the airconditioning was not working well at all, so quite stuffy. Rooms were in a very poor state. Furniture, fixtures and mattresses all needs to be replaced. Air-conditioning also stopped working on the 2nd night. Lack of maintenance really stood out. Honestly, they would have a great hotel if they spent about 10k on each of the rooms and fixed the aircon in the bar area.

We booked this accomodation 4 months in advance. After 11 hours in the car with our 4yo reception told us that our booking was not in their system. They did try to find us somewhere else to stay at their other locations but they were all full. We were sent on our way with the promise of a refund, free bottled water as compensation and nowhere to stay at 6pm

The facilities and amenities were good, but the room cleanliness was sub-par, as the sheets had holes in them, and there was hair on the bedspreads and pillows. Room wasn't changed beforehand or at all during my stay. Overall, stay was fine but could be improved.

Other guests on the night we stayed were terribly noisy, otherwise it’s not to bad was a good place to stay. There’s a good restaurant there if you want to dine there, a bar as well and it’s quite nice inside

Dont stay there. I got no sleep. The place is a glorified pub and pokies, with drunks and loud TV for Rugby and Horse races. By 10pm I had enough went to bar spoke to manager, nothing can be done. Went down at midnight, 2am, 3 am demanding refund as it was impossible to sleep with loud Music and loud drunks. They said no . 5am packed my bag went down the place was locked but they had the large flat screen TV,S running with full volume Rugby replays. I packed my bag and left at 5.30am. The whole place is a disgrace but will admit the staff were nice and apologetic but couldn't do a thing. Its a Pokies venue and Bar with Juke box . Also has large monitor TVS for betting sports all loud, running whole time. So you have been warned avoid the place.