ISEYA世野·高空飯店（解放碑來福士店）

I stayed at the Iseya hotel for 3 nights and I wish I could stay longer. The room is so nice and fancy I was excited to get back to the hotel room every day. The hotel has an assistant you can message on WeChat any time of the day. Believe me I asked the assistant many questions. I really wanted to see the drone show that Chongqing does every Saturday but the show got canceled on Saturday so I asked the assistant if they would update me on the drone show schedule. They kept me posted throughout the day and I was able to watch the show! Overall I’m very satisfied with the hotel. The view from the hotel room was magnificent! The room itself is beautifully laid out. And lastly the location of the hotel is super convenient being right next to a train station entrance. If I ever go back to Chongqing I’m Definitely staying at Iseya again.

We had a truly wonderful stay at this hotel, and the service exceeded all expectations. From the moment we arrived, the staff were incredibly attentive, efficient, and genuinely welcoming. Every interaction felt personal, and it was clear that guest satisfaction is their top priority. Special thanks to CoCo, who was exceptionally friendly, helpful, and responsive throughout our stay. She truly went the extra mile to assist us, especially when it came to helping us locate and receive our Taobao parcels. Her patience and proactive approach made a big difference, and we are so grateful for her help! We also want to commend Qiu Qiu for her meticulous attention to detail. She remembered a query we had raised the day before about potential road closures due to the National Day celebrations in Chongqing. On the day of our departure, she took the initiative to remind us to book our Didi earlier, knowing the roads would be blocked. Thanks to her thoughtful reminder, we avoided heavy traffic and made our flight on time—what a lifesaver! The laundry service was also excellent—fast and convenient. The room was clean and comfortable, with good amenities that made our stay even better. Overall, the staff here are not just professional, but truly care about their guests' well-being. We highly recommend this hotel and would gladly return on our next visit. Thank you again for such a memorable experience!