訪訪客用戶Dear imagica hotel team, i wanted to express my appreciation for the exceptional service and hospitality i received during my recent stay at your hotel. The room was clean and comfortable, and the staff went above and beyond to make my stay enjoyable. However, i was disappointed with the breakfast experience. While i understand that options may be limited, i was surprised to find a restricted menu. Moreover, when i requested some additional items, the staff seemed unwilling to accommodate my requests, which was disappointing. Despite this, i appreciate the efforts of the front desk and housekeeping staff, who were friendly and efficient. Please pass ***** my thanks to them. I hope you will consider expanding your breakfast options and training your staff to be more accommodating to guest's requests. I would still recommend your hotel to others, but with the caveat to be prepared for a limited breakfast selection. Best regards, amit raman
訪訪客用戶It is near to station and staff is polite. But there are some facts which i need to put. The super deluxe room has no window. The back up power slow is not good and we were without supply for more than there for four hours. You had to ask for toiletries and towel. The food has limited menu but taste is good. The hotel staff is polite. Hope they put efforts for our concerns.
訪訪客用戶Location of the hotel is near the fort, and the room was neat and clean. The room has all basic requirements ***** with hot water in the bathroom. We have booked fort view suite room, and it has a nice fort view. Rooftop restaurant is very good at affordable prices. I would suggest this hotel to others. Only they do not have designated car parking but arrange at hotel's corners.