紅獅酒館

The pub was not very busy staff were very slow . Food was not nice staff were rude and unhelpful could do with customer service course . That was just the manager . Only let down of the holiday . Could be a little gold mine with a little bit of customer service training and basic training especially in the kitchen on allergens

Where to start, the meal was for our writing club Christmas lunch. The food had been pre ordered and there were ten of us. The food came out in dribs and drabs, I had almost finished my main course, when the last of the dishes were served. The beef ordered by some was really a piece of fat masquerading as meat. The fancy hot dog with caramelised onions for £16 ( see photo) wouldn’t even have been served in a greasy spoon. The pub did begrudgingly refund the money for that. However, the worst is yet to come. Half of the table had been drinking the water provided, when we realised that a slug had taken up residence in the water jug from which we had been drinking. The container was glass, so no excuse for not spotting it and heaven knows when it had last been cleaned. The water was replaced and we then had to ask for the glasses to be changed. Was there an apology or an attempt at amends. No the pub couldn’t care less. As has since been demonstrated by the ignoring of emails sent out lining our concerns. A really poor experience, which blighted what should have been a festive celebration.

Arrived without a Booking on a Monday night to find almost every table full! Thought the wait was going to extensive but Saj assured us it would not and in a friendly and professional manner took and order and when it arrived it was very tasty indeed.