奇爾沃斯莊園貝斯特韋斯特飯店

Excellent service, clean and well maintained hotel, gym & swimming pool was nice too

Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there) Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20. No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this. Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good. The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining. All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.

我們到達酒店後，他們給了我們房間，當我們走進去時，房間還沒有打掃，我們向接待處抱怨，他們沒有清潔工來打掃房間，所以我們不得不等待45 分鐘，讓其他工作人員來打掃。 接待經理向我們道歉並給了我們一杯免費飲料，但這不是我們對一家知名公司的期望，完全毀了我們輕鬆的一天。

可愛的地方。可愛的庭院。非常乾淨的泳池。桑拿房和蒸氣室。非常友好的工作人員。房間很乾淨，床很舒服。我們度過了一個非常舒適且無壓力的夜晚。

It is a quaint hotel in lovely grounds. The bar and Central area was beautiful. The executive room (9) was cosy but adequate. The bed was comfy, the shower was good and the room was clean and tidy. The toilet was very low so not suitable for someone with mobility issues. There was also no lift so lugging a large suitcase up the stairs was fun! Breakfast was good. Staff were all excellent. Had a problem finding a car parking space near the entrance. It must be a parking hotel for the cruises so it was a little walk back to the car each day. Overall, a lovely stay.

Dissoppointing and mediocure We stayed in the family room. This consisted of a small double bed and a Z bed which was extremely hard with not much space in the room. The hotel rooms cleanliness was a 3/10 - the room needed a good clean and hoover. We had the breakfast 1 morning out of 3. For £13PP it is mediocure, they had run out of fruit the cooked breakfast is clearly sitting there for a while. Most dissoppointing was that the coffee and tea came from a machine. The staff were all very friendly. We had a child and I had not read the hotel facilities description. Children are not allowed to use the pool unless its a bank holiday or weekend ( with limited time slots ). This meant very little to entertain if you have children. Unfortunately we will not be returning. I would not advise families attend this hotel.