皇家飯店(Royal Hotel Chilliwack)

Nothing very special to be said, it works very well for a rather cheap place to sleep in, and doubles down as a restaurant.

No idea what this place is like. Room booked 6 months prior was cancelled with no good reason. No compensation or assistance for alternative accommodation. Was attending Tour de Cure, a major fundraiser for cancer research, so area was fully booked. If you can’t honour your contract, you must make things right. If management is reading this, you should understand that word spreads quickly at events like this, over 2000 attendees.

Unfortunately the air conditioner was overwhelmed by ... forest fire smoke? And the ceiling fan rattled and continually hit one of the control cords. The Bar below was noisy, and the noise in the parking lot outside the bar sounded raucous and aggressive. Not conducive for a pleasant nights sleep. Too many motorcycles with little or no muffler?? Too bad.

This hotel was horrible. Windows above the doors that face the bed. Our room smelt like bleach with an underlying smell I couldn’t place. I had hives on my legs from sitting on the bed. We spent a total of 20 minutes before we grabbed our stuff and went and stayed at the coast. The entire hotel uses PIN codes to access the doors allowing anyone to give their code away to the front door. No one working the front desk from 11-7am in the morning to talk to about our concerns so when we called the next day to ask them for a full refund and they denied us. I would never recommend staying here to anyone

저녁 10시가 넘으면 데스크 직원이 퇴근하고 콜 체계로 운영됩니다. 엘리베이터가 없고 1층이 계단을 올라가야해서 짐나르기가 힘듭니다. 방에 들어가니 불쾌한 냄새가 났고 샤워시 물이 잘 내려가지 않아서 괴로웠습니다. 드라이기가 없어서 아이가 샤워를 못했습니다. 밤늦도록 밴드연주를 하는데 방음이 되지않아서 잠을 잘 못잤고 아침5시가 되니밖에서 시끄러운 소리가 들려서 깼습니다. 비밀번호로 문을 열어야하는데 보안이 걱정되었습니다. 온 가족이 화가 나서 제대로 쉬지 못했습니다.

Owners do not take pride in this charming property. It’s desperately needing restoration and cleaning. Our suite was dusty, had multiple holes in the walls, old broken plastic fixtures, and a lamp we had to plug and unplug to use as the switch no longer worked. Door was removed to separate bedroom from living space, which was the reason we got the suite. No on-site desk staff. They leave you with a phone number if you require service. Sorry, but it isn’t your guest’s job to call you into work. If you don’t want to be there, why should we?

Room was very small. Found garbage under the bed, from previous guests (so obviously wasn't cleaned well). Booked 7 nights, but had to leave one day early. Though I notified them two days prior, the hotel wasn't willing to refund the final night's cost. A $200 freebie, in their pocket! I wouldn't stay there again, or recommend it.

Absolutely hated the bed. Killed my lower back. Watch out in the tub too, it’s not made for anyone over 120 lbs. The staff is a bit on the colder side and all have a pattern of complaining. I doubt I would ever return to this hotel and will look for something else the next time I come to Chilliwack.