希爾頓歡朋飯店-芝加哥市中心西環(Hampton Inn Chicago Downtown West Loop)

On-site laundry on the 5th floor. After a week of traveling, this was a welcome amenity. Washer/dryer was free but you had to buy soap next to reception if you did not bring your own. But that was fine. Also not used to this but you enter the building and go up to the 4th floor to register. Rooms are 6th to 24th floor.

Rooms are nice,clean. Only ? Weird thing is pool isn't even 4 feet deep. We are all 5 10 - 6 '4. It's useless to us. I don't seem that it says that in the posting. Otherwise,good location. Helpful staff

The room was comfortable and clean. I could hear conversations through the wall, but it was otherwise quiet. The staff (kitchen and cleaning) was super friendly, but their front desk personnel didn’t give the same vibe. The free breakfast was better on my first day than it was on my second day. I am vegan and found that I had very limited options on the second day (they didn’t even have their usual cut fruit set out). The first morning was nice and there were a lot of options for me. I also enjoyed the gym while I was there. I was the only guest in there at the time, so that was even better! I would recommend this hotel and I would definitely stay here again.

The breakfast buffet was underwhelming. Foods were quite plain and the same things every day. Waffle area was messy. Some variety and better tasting foods would be nice at a hotel in this price category. The tables and floors in breakfast area were not cleaned fast enough, personnel couldn’t keep u it seemed. Food area is small and gets congested easily.

The hotel was clean! Cleanliness is so important to me when traveling. I know that many have shared that room before, so having a clean room is very pleasant! The only issue I had was parking. The lot is small and there weren't options when the lot is full. I heard an attendant telling a person to "park in handicap" since the lot was full other than those spots. Not good!

I went on my first solo trip to Chicago & I am so happy with my experience at this hotel. I felt very safe and comfortable. The staff were ALL so nice and helpful (which is very rare at hotels). The entire hotel is extremely clean and very beautiful. My room’s view was beautiful and the breakfast that is included was very yummy. It is close to many restaurants and bars, coffee etc. I highly recommend

After having my flight home cancelled and then the train cancel, I found the Hampton to be a haven, a place to rest and regroup, during a very cold and lonely weekend. The room was clean and had all that I needed. The warm breakfast was good and comforting.

Clean rooms, friendly and helpful staff. My only complaint is something I've found in several Hampton Inns I've stayed at recently--the sliding bathroom door. The one in our room was heavy and hard to close. Whoever designing the rooms thought this was a good idea should re-think this idea!