芝加哥河北岸威斯汀飯店(The Westin Chicago River North)

The hotel was great, the staff was friendly, location is wonderful. Food, meh. Very expensive, not good (breakfast), they fill up your coffee cups and then charge you $5 a cup, even when you didn’t ask for or drink coffee. I would definitely stay again, just not partake in the restaurant feature of the hotel. Everything else was great!

We DO not recommend breakfast there. We were told that the USD 25 destination fee can be spent towards it. This was the only reason for us to have breakfast there. We ordered two steak cut oatmeal’s for each USD 16 and got basically nothing. Every bakery on the corner serves it better and bigger for a third on the price. Coffee was poured without being asked and USD 5 were charged for it. After a complaint at check out it was taken off the receipt. In adoption we were however told that the destination fee can only be used on the day of check in. I.e. we were charged for the full breakfast. This was only credited towards the breakfast after discussion. The same happened with the WiFi, which it is said to be included in the destination fee but nevertheless charged. Rooms ok. Location very good

Everyone was friendly, specially Juan the bartender. Only complaint are the beds, they are so uncomfortable, it gave me back pain, same for my husband. Also I stayed in a deluxe king bed, the lighting is not good and mirrors are super high if you want to sit and do your makeup there’s some room for improvement there.

Excellent hotel and great location. staff are very helpful and friendly. Particular shout out to Sam in the fitness center. He remembers everyone's names and is just fun! It would be an even better hotel if they had a pool and/or hot tub.

Situated right on the Chicago river, this place wonderful. A short walk to the theater district and shopping. The staff was wonderful. Pay for a room with a view of the river, its beautiful.

Loved the view and location of our room. Also, the bedding was very comfortable. The only issue we had was the fact that the price of the room was pretty high but then on top of the price they charged a daily “destination fee.” When I asked what that was for they informed me that anyone who stays there pays this fee. It wasn’t about the $20.00, it just that we already paid a high price with various fees, so instead of charging this ridiculous fee just add it to the price of your stay so your guests don’t feel like they are being taken advantage of with all the side fees.

Room was clean and comfortable. Location was excellent, and the staff were professional and courteous. I will definitely stay here again

The room was immaculate and we had a phenomenal view. The atmosphere was perfect and we truly enjoyed the friendly staff and ease of getting around.

Hotel muy bonito con una increíble vista al river