They charged me the hotel room and the $75 hold then called me and said i owe $50 for parking when it clearly said parking was only $35. They then emailed me the bill that showed I was billed for way less than what I was actually billed for.
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Kevin
入住於 2023 年 11 月
其他
2.0/5
發布於 2023 年 11 月 26 日
The room was small and somewhat cramped but the bed was reasonably comfortable. The big problem that would keep me from returning is that there is a six inch gap between the curtain and the window and wall that were facing a brightly lit courtyard and overlooking the pool. It was so bright in the room I had a difficult time sleeping. There are a ton of hotel options around O'Hare and I will definitely stay at a different hotel next time.
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Elisabeth
入住於 2023 年 10 月
家庭出遊
1.0/5
發布於 2023 年 10 月 12 日
Yah completely unhelpful staff. I needed a room with three beds. That hotel couldn’t accommodate but the Marriott literally less than a mile away could and they refused to relocate me.
They just kept talking about how they couldn’t do this and couldn’t do that. Come up with solutions not excuses.
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Vanessa
入住於 2023 年 10 月
其他
5.0/5
超棒
發布於 2023 年 10 月 12 日
Stayed at this location for the Chicago Marathon. It was super convenient, it's a quick shuttle bus ride from the O'Hare Airport and the CTA transit stop is a 3 minute walk. I was incredibly impressed by the exceptional hospitality by the front desk staff. I would highly recommend staying here.
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LISE
入住於 2024 年 1 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2024 年 1 月 2 日
This facility was perfect! The food was unbelievable and we wanted to take the chef home with us! The shuttle service was convienient and the staff and wait staff were friendly, helpful and professional!
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Timothy
入住於 2023 年 10 月
其他
1.0/5
發布於 2023 年 10 月 13 日
Haven’t checked in yet. Stil in the plane. You did have me park in terminal A as you said that was the gate where us was leaving. Printed out my boarding C94…… and the fun begins
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Laurel
入住於 2023 年 11 月
其他
2.0/5
發布於 2023 年 11 月 5 日
Clearly hasn't been updated in a long time. There is no vent in the bathroom so the paint is peeling, mold is growing, and all metal is rusting. The convenience to the airport does not make up for the condition of the rooms. Not worth the money.
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Keysi
入住於 2023 年 10 月
家庭出遊
1.0/5
發布於 2023 年 10 月 9 日
No hay seguridad en el parking, rompieron el vidrio de mi camioneta y no hubo nadie que pudiera dar una respuesta acerca de lo que había pasado.. y para ser peor cobran $32 de fee por el parking
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Amy
入住於 2023 年 7 月
其他
4.0/5
很好
發布於 2023 年 7 月 25 日
My stay went well - good place to stay if you need to be close to O’Hare, and it has a convenient airport shuttle service….
Also has a Blue Line station right across the street to easily get into the city
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Renato
入住於 2023 年 9 月
其他
2.0/5
發布於 2023 年 9 月 25 日
I called them on number they have for shuttle service and the customer service representative told me to call a different number ; he gave me the number of Chicagos airport, he doesn’t know about shuttle service
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Vikhram
入住於 2023 年 7 月
其他
2.0/5
發布於 2023 年 7 月 4 日
The two beds provided by them isn’t sufficient enough for two people to sleep in and we have requested them to provide extra soap which wasn’t provided by them.. we didn’t expect this from Marriott stay
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Ram
入住於 2023 年 7 月
家庭出遊
2.0/5
發布於 2023 年 7 月 4 日
The hotel overall okay but parking is far from gate and dining options are limited. Also public transportation are not available.