芝加哥壯麗大道凱悅尚萃飯店

This was my second time staying at Hyatt Centric Chicago Magnificent Mile, and it was a pure coincidence for this second stay. The location and the room offered were a great deal at this price. The facilities were decent (not too old) and the space were sufficient. Both my stays at Hyatt Centric Chicago Magnificent Mile left me with very good impressions.

Very clean and comfortable. Enjoyed our stay

The staff was friendly, personable & professional. There’s construction going on at the entrance, so everyone had to use a side door. Valet parking was on the pricey side..,and it is still at the original entrance, so you have to walk around the outside of the building to retrieve your car. I had the pool/hot tub were all to myself one morning.

Firstly the tv in my room didn’t work, on top of that the staff is rude and condescending. I didn’t even get my deposit back within 7 days as promised. Don’t ever stay here…I sure won’t ever stay at another Hyatt ever again because of my experience at this location.