For the price you'd think they'd spend some of their huge profits on upkeep of the rooms. The bathroom was full of mould, the bathtub had been siliconed to the walls, but have pulled away. The entire bathroom needs renovating. The bedroom was on a very badly installed floating floor. There were electrical wires hanging loose from the night stand. The WiFi and set top box were jamed between the TV and wall. The lights didn't work properly, one flicking for minutes afyer the switch was off. The walls are super thin and guests should be reminded to be courteous of other guests, as I was woken at midnight by loud talking and laughing which didn't stop until 230am, and I was getting up at 345am for sunrise. The owner/reception needs to learn manners and how to operate a hotel, because (1) leave a note in English that when reception is unattended to go next door, (2) don't deny early check-in with the pretence the rooms weren't ready, because I checked all on the ground floor and all were ready, plus when I finally got to my room at 5pm the floor was wet in the bathroom and bedroom. (3) Learn some manners, which seems odd in Taiwan as everyone is well mannered, so maybe that's why her attitude stood out so much as she's surrounded by well mannered people. (4) Understand that travellers want peace of mind for left luggage, do at least pretend to make it secure. The room door was damaged both inside and near the lock on the outside. Provide a bathmat, well a few, coz the bathroom flooded so easily.
滿意
140 評價