平納科恩河畔飯店的評論

住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the restaurant environment, the rich variety of our breakfast buffet, and the service provided by our enthusiastic and patient staff.We appreciate your insights regarding the location and the availability of convenience stores. Your suggestion about purchasing toiletries at check-in is helpful, and we will consider ways to better communicate this to our guests. Additionally, we acknowledge your feedback regarding the balcony drying area and will take it into consideration for future improvements.We truly value your input and hope to welcome you back for another enjoyable stay in the future.Best regards,Nattarat TabaenGeneral Manager

住宿方回覆: Dear Valued Guest,Thank you for your detailed and thoughtful review. We are pleased to hear that you enjoyed the serene environment of the hotel, especially the beautiful lawn by the Mae Ping River, and the peaceful location away from the crowds of the ancient city. It’s great to know that you appreciated the spacious room and the unique architectural style of the hotel.We also appreciate your positive feedback about our breakfast offerings and the overall atmosphere, which make for a relaxing vacation experience. Your suggestions regarding the linens and bathroom amenities are noted, and we will work towards improving these areas to enhance our guests' comfort.We apologize for the noise issue you experienced due to the proximity to the road. We will explore possible solutions to address this and ensure a more restful experience for our guests. Additionally, we understand the limitations of the surrounding area and will continue to make improvements to better serve our guests in terms of amenities and convenience.Thank you once again for your valuable feedback and for recommending our hotel. We look forward to welcoming you back for another enjoyable stay.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay with us. It's great to know that our team, especially at the front desk, was warm, polite, and able to assist you with your early departure request. We're delighted that you enjoyed the breakfast, and we’re pleased we could surprise you with such a delicious spread even at an early hour.We also appreciate your kind words about our hotel environment and the nearby riverside restaurant. We will look forward to welcoming you back so you can enjoy a leisurely breakfast in the garden next time!Thank you once again for your kind review, and we hope to see you again soon.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the local style of our hotel, as well as the swimming pool, lawn, and breakfast. Your kind words mean a lot to us!We hope to welcome you back for another relaxing and enjoyable stay in the future.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: Dear Valued Guest,Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your stay with us was enjoyable and that you found the location convenient despite initial concerns. It’s great to know that the Bolt taxis made your travels around Chiang Mai more accessible.We truly appreciate your kind words about our service, and it warms us to hear that our team’s efforts in making you feel comfortable, especially with the umbrellas, left such a positive impression. We're also glad you enjoyed the breakfast and the local dishes, particularly the curry and bibimbap. Your feedback about the breakfast variety is invaluable, and we will consider it for future improvements.We apologize for the inconvenience caused by the disposable slippers. We take your comments seriously and will work to improve the quality of our amenities to ensure a more comfortable experience for our guests.Thank you for your recommendation, and we hope to welcome you and your family back again soon.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback! We're so happy to hear that you enjoyed our hotel's location, especially its proximity to the airport and the suitability of the swimming pool for children. It’s also great to know that you found the breakfast delicious and that our back garden, with its beautiful lake and riverside fishing opportunities, provided a relaxing and enjoyable experience for you and your family.We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: Dear Valued Guest,Thank you for your feedback. We're glad to hear that you enjoyed the newly renovated aspects of our hotel and found your experience overall positive. We sincerely apologize for the issue with the safe and will address it promptly to ensure future guests do not encounter similar inconveniences.We are also pleased that you enjoyed the breakfast buffet and found it to be worth the price. Your satisfaction is important to us, and we will continue to improve our services to provide the best experience possible.We hope to welcome you back soon.Best regards,Nattarat Tabaen (General Manager)

住宿方回覆: 親愛的客人，感謝您對我們酒店的積極反饋！我們很高興聽到您對酒店的清潔、服務和整體風格感到滿意。我們一直致力於為客人提供舒適的環境和優質的服務，能夠讓您感受到這一點，我們深感欣慰。我們也很高興您喜歡餐廳的户內外設計，尤其是能夠在户外享受自然風的體驗。早餐的豐富選擇也是我們為客人提供的亮點之一，感謝您的認可。期待您在未來再次光臨，我們將竭誠為您提供更好的服務。此致敬禮,Nattarat Tabaen （General Manager）

住宿方回覆: Dear Valued Guest,Thank you for your kind feedback! We’re glad to hear that you enjoyed the breakfast, particularly the freshly brewed coffee and Thai milk, as well as the relaxing outdoor seating. It’s wonderful to know that you found the hotel’s location convenient and that the butler service and beautiful lobby added to your experience.We sincerely apologize for the inconvenience regarding the mineral water charge and understand your disappointment. We’ll take your feedback into consideration to ensure a more seamless experience for our guests in the future.We’re also pleased that you found the bed, pillows, and water pressure to your liking. Thank you again for sharing your thoughts, and we hope to welcome you back for another great stay.Best regards,Nattarat Tabaen (General Manager)