切斯特菲爾德市中心普瑞米爾飯店

Good reception，convenient way to any where and clean room and food

A total of three nights stay over two visits:- Two nights stay in the Premier Inn Hotel Chesterfield town centre - all I can currently hear is the thud, thud, thud of music that is being played in the reception and restaurant areas. The type of music and the volume seems to depend on the members of staff who are on shift, it can be an annoying background noise that disrupts everything you do, including trying to get a good night's sleep or it can at times be likened to being next door to a noisy pub or night club. It goes on until all hours with no consideration given to the people who have paid to relax, rest and sleep. Placing your head on a pillow to go to sleep amplifies the noise! I have previously spoken to both management and Premier Inn customer services about the volume of music played in the reception and restaurant areas. A member of the management team confirmed music can be heard from a number of rooms when it is played too loud - having experienced the noise first hand when they stayed at the hotel as a guest "It sounds like you're in a night club in some of the rooms." It's now 11:58pm and the music is getting louder distinct thuds from the bass. Premier Inn customer services have previously stated music should be turned off at midnight, yet here we are after 1.00am with the music still pumping! Avoid room 148 as this room backs directly onto the restaurant area, as well as the music you will enjoy people moving around loudly (due to poor sound proofing) and dining room furniture being dragged across the floor rather than being lifted and carried! If you manage to avoid the night club don't worry also available are rooms where you feel like you are sleeping at the road side due to the loud traffic noise or a little more tranquil is the room with the shower above that sounds like you're directly below Niagara Falls...or we also have the room located next to the heating system, if you are a guest in this room when it goes wrong you will know about it because you will be kept awake with clangs, thuds and humming; maintenance staff lifting ceiling tiles in the corridors to access pipes. It's 10:50 am on the day of departure and the music is louder than ever, it fills the room, and it can be heard above the television - a bit early to be at the club! How can anyone enjoy time in this room with this racket?! Back at Premier Inn Chesterfield town centre as a last resort (Matlock Premier Inn was fully booked) and only for the one night. When I first arrived my room was ice cold, I had to ring reception to get them to turn up the air conditioning so I could have warmth; I was shivering. it took over two hours for the room to heat up. It was so cold I got under the duvet with my clothes on! I have been put in room 101 that is right next door to rooms that are used by staff - kept awake by doors banging - staff in and out. Went to reception at 2.30am to ask to be moved as I have a long journey today. I was told "The hotel is full, we can

Parking is a problem. Nearest parking is 400 metres in a multi storey car park. Room not cleaned or no clean towels and bed not changed. No room service available. Not a pleasurable experience at all. I would not recommend this hotel.

Visited here last week it was a last minute booking as having work done at home after we was flooded! What can I say I was very impressed from the moment we walked through the door where we was greeted by a lovely lady I think she was the manager , the check inn was very prompt and easy, our room was spotless and very comfortable , it was nice and warm and we had a great nights sleep, we have stopped in a few premier inns and I think this is the best one we have stopped in, it’s in a convenient location with very close cheap parking , lots of pubs and places to eat !

Great hotel in a perfect location, great for exploring the Peak District. Rooms were usual premier inn standard and were spotless. Kay looked after breakfast amazingly, plenty of choice great service. Stayed at several premier inns and this is one of the best

Excellent location, spotlessly clean staff were very hospitable and nothing was too much trouble A special mention to Kay who still had a smile after working an extra long shift to cover the flooding in chesterfield that day The staff were amazing with people stranded a true credit to premier inn