切薩皮克Colon L. Hall Stadium附近住宿

超讚的

從哪裏開始...我們提前幾天直接和希爾頓電話訂了2個大人2個孩子的房間。當我們乘坐16個小時的車到達現場時,我們被告知“我們不確定這是怎麼回事,但我們沒有你的房間”。什麼?我們的確認電子郵件說我們爲當晚預訂了2個女王的房間。桌子上的女人沒有可行性選擇,除非我們4人睡在一張特大牀。忠誠的希爾頓獎勵客戶,而不是試圖幫助我們,找到解決方案甚至附近的希爾頓酒店住宿,她告訴我們去外面打電話給其他酒店或在隔壁散步。沒有其他選擇,這就是我們所做的,並在附近找到了舒適酒店,工作人員樂於助人,價格更便宜。和免費早餐。我非常失望,不僅因爲我們的預訂不被尊重,而且前台的待遇差和缺乏幫助。我從來沒有在任何其他希爾頓酒店經歷過這一點。我永遠不會在校長身上再次入住這裏。爲了給傷口加鹽,我們聯繫了希爾頓,等待等待,最後與一名代表交談,並打開了一個病例#。我們應該在48小時內聯繫,但遺憾的是,8天后,我們不得不再次打電話,等待等待30多分鐘。在這一點上,我們被告知是我們的錯,因爲我們到達的時間晚了,我們的預訂被送去了。當我們預訂時,在確認電子郵件中,或者當我們在前台被拒絕時,這從未傳達過。加上,10年和數十次預訂,(包括薩凡納GA前7天)這從未出現。總之...我建議找一家不同的酒店。由於在這個例子中完全缺乏客戶服務,代表這個屬性和希爾頓一般,我將從現在開始留在elswhere。

The hotel is lovely. Nice location and wonderful amenities. I think it’s a bit overpriced but it was a comfortable stay. The problem comes after the stay. The manager Andrew was very rude on the phone about deposit holds. i checked out on a Monday and the hold was still on my credit card on that friday. i called to inquire about it and his answer to me was “ Call your credit card company “ i go on to express i’ve stayed here before and this had never happened.. he cuts me off and says “ Call your credit card company “ i asked to speak to someone else because i could see he wasn’t very customer friendly. The other rep was kind and gave me the help i needed. i still was in shock that Andrew the manager was so rude.

房間很乾凈

不錯住的乾淨安靜尊重員工我會退🤙🏽🤙🏽😁好價格

剛從7晚住宿回來出差,房間設備齊全,牀和牀上用品很舒服,過去一年來住過幾次這家酒店,牀總是很棒。前台工作人員很友好,樂於助人。還有一個不錯的健身房。我要感謝微風每天早上在早餐時提供周到高效的客戶服務。當我在最後一天把信用卡留在餐廳時,她跑了2個樓梯來抓我,所以我不會離開它。再次感謝!

牀墊滑動時牀架上有些灰塵,其餘的都很好

這是勺子在正方形的一面,房間很大,位置很好,特別是老多米尼奧大學,早餐還可以,有幾套不錯的熱選。淋浴也不錯。消極方面,房間和傢俱都過時了,空調和暖氣系統陳舊,噪音大,位置也好,大部分空氣在窗簾和窗戶之間吹(在70度的設置下通宵達旦,我們的房間只降到了78度)客房僅在您提出具體要求時才提供服務(儘管在您詢問爲什麼沒有參加之前,您沒有被告知這一點)。兩晚後,終於有人進來爲我們鋪牀,提供了乾淨的毛巾,而其他什麼也沒有做。我們大廳外面放着很多房間垃圾,在那裏坐了18個小時以上等待“清潔”人員。當你步行去房間時,不是很吸引人。在辦理入住手續或房間裏都沒有寫任何提供有關酒店的信息。瞭解互聯網密碼、如何瀏覽陌生的電視設置、早餐時間、燒烤餐廳、游泳池等也有所幫助。當

In the area often for business, and I used to stay the the HGI on Greenbrier. It became rundown and I started staying here a few years ago. This hotel went downhill fast during Covid. My last stay in Nov 22 will be my last. Kept on coming hoping they would recover, but has not happened....at all. Just one step above pitiful. Hotel (not just the rooms which are never cleaned) seems to be rarely cleaned. Reminds me of a nice home that was turned into a rental property. No one takes care of it any longer. Overall it is just not a good place to stay, and it has fallen so far I think it will take a remodel to come back. At the very least they could upgrade to tv's larger than 42”. If you have a nice big screen to watch at night you are not paying attention to how bad the rest of it is. Kind of a shame because it is very convenient for me. I will say the staff has always been friendly. Sadly there are few nice Hilton branded hotels in this area despite the fact that it is heavily populated.